I posted this over at mycoupons.com, on aol boards and figured I'd post this here too.
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When I heard the rumor about giftcertificates.com, I got really worried (re: Milesource). So, I emailed milesource and about 10 minutes later, someone from there IM'd me and asked me to give them a call-- so I did. I expressed the concerns of everyone regarding not only giftcertificates.com's demise but also the future of milesource. The gentleman on the phone was very nice and assured me that milesource isn't going anywhere and stated "as a matter of fact, milesource just attained profitability last month". I asked him if I could quote him and he stated yes and I told him that I would not reveal his name to anyone.
He and I then had a conversation about having a rebutable, desireable replacement for giftcertificates.com. I mentioned webcertificates and he stated that he wasn't familiar with them. I explained how they worked, to which he replied "interesting". I then told him that I suspected if they replaced giftcertificates.com with webcertificates, their user base would most likely double-- because webcertificates are the most wanted item in rewards programs (that and Disney Dollars!) I asked him if they would consider offering webcertificates and if he could please present that idea to the powers that be and he said "certainly". At first, he wasn't so sure that webcertificates would draw more users. I then informed him if the rumor is true, that giftcertificates.com is headed down the tubes (and sadly, it does seem to be true

) that they would have to have some viable solution such as webcertificates to make people stay-- that people aren't going to redeem their miles for Flooz (which is also shaky) nor are they going to wait to accumulate 25,000 miles and redeem for a free airline ticket. I told him that if they don't find a viable and desireable replacement, people are likely to drop off like flies and move to the next program. I told him that mypoints offers webcertificates and he replied "they do?? I didn't know that!" He then seemed to perk up and pay attention.
I certainly hope that milesource listens to our concerns and replaces giftcertificates.com with something great like webcertificates. I, for one would be completely and totally happy with webcertificates! As a matter of fact, I would much PREFER webcertificates over a supercertificate-- that way, I can use it anywhere, for anything and not be tied to just one specific place to use my money! (Can anyone say "I'm buying my premium annual passes for Disney with my milesource.com webcertificate???
Let's cross our fingers on this one. I am going to continue to click away for Milesource-- this gentleman has given me renewed hope!
Warmly,
Beaglette
aka tinkerbelltoo on the DIS boards
