Another ? on my air itinerary with 2 people now not going

[zulaya]

I thought I'd ask here first as I don't want to try Delta and have something get messed up without a little mre information.

Background: Original party of 6 (my family of 4 and my in-laws) has tickets on Delta leaving Dec 9. FIL is not doing well with cancer treatments so he and MIL are now not going for sure. These were non-refundable tickets.

Question: Can the in-laws get a credit on just their tickets AND not mess up flight plans for the rest of us? I guess the first question I should ask is does Delta do credits/vouchers in the first place?

I know non-refundable is non-refundable. We dig it. But if MIL can get get a voucher to use for herself sometime down the road, I'd like to see if we can make that happen.

Is it worth a call to Delta? Or do we just call it quits and live with it? MIL is fine with that, but as I said, if we can get a voucher/credit, I think it would be good for her in the future.

Thanks for your input

 

[CarolA]

Yes, you can get credit to reuse the tickets.

However, they will charge you the change fee when you do use the tickets. Also, in most cases the credit can only be used by the originally passenger regardless of who paid. (In other words your MIL could only use the credit on her ticket to buy her a future ticket)

You need to call before MIL misses the first flight or DL will just cancel the ticket with no future use allowed.

 

[zulaya]

Thanks, CarolA.

 

[bicker]

To be clear, some airlines require more advance notice than flight-time. Some months ago, we called the airline (I think it was US, but I'm not sure) about two and a half hours before our flight and it was "too late" to get any credit on our tickets -- they were a complete loss.

 

[Lewisc]

To be clear, some airlines require more advance notice than flight-time. Some months ago, we called the airline (I think it was US, but I'm not sure) about two and a half hours before our flight and it was "too late" to get any credit on our tickets -- they were a complete loss.

Common courtesy suggests you notify the airline as early as possible. That will allow them to re-sell the seat.

Since you are that kind of person I'm surprised that whatever came up that necessitated a last minute cancellation wasn't enough for the airline to make an exception to policy.

Of course the impact of a change fee with a deeply discounted fare might not leave enough of a credit to be worth negotiating over.

 

[bicker]

My wife woke up ill and so we cancelled our weekend trip to see my family. Sickness is no excuse, unfortunately, especially given how little we paid for the tickets ($115 r/t each, BOS-NYC).