Another Magicband Headache

[vf161d8]

I know, it's a test program and there's going to be a few glitches...but after several attempts to link our park hoppers and a few hours either on hold or talking with reps trying to unlink them from one account into the proper account, the magic just isn't in the bands for us. The truly disappointing thing is how the customer service folks are either not equipped with the tools to fix the issue, or downright rude when trying to push us off the phone. I've never, ever had such a poor experience dealing with Disney, this coming trip being our eighth, or as a DVCMember.

Just had to vent
Mike

 

[BuzzBelleMom]

Sorry you are having so many problems. I wish I could help, but I all I can do is send you some and hope it gets better soon.

 

[patrickpiteo]

I know, it's a test program and there's going to be a few glitches...but after several attempts to link our park hoppers and a few hours either on hold or talking with reps trying to unlink them from one account into the proper account, the magic just isn't in the bands for us. The truly disappointing thing is how the customer service folks are either not equipped with the tools to fix the issue, or downright rude when trying to push us off the phone. I've never, ever had such a poor experience dealing with Disney, this coming trip being our eighth, or as a DVCMember. Just had to vent Mike

Yep there are still some glitches in the system..

Take the infamous UT ticket linking issue but again that's why they are still calling it a test..

But I agree they Disney IT needs to do a better job took them 3 weeks and 5 calls to fix me so hang in there