Disney is expensive but Disney does not cater to people but many people act as if their money spent means Disney owes them something.
Actually, Disney DOES owe guests something. Guests are paying for a service and they are within their right to expect to be reasonably accommodated to enjoy that service.
And yes, this is coming from someone with experience in that department. Disney comped almost $4000 worth of free park tickets with no expiration date for us to return because our last trip was so horrid from crowds and poor service.
I did not ask for a refund, did not ask for anything at all. I just let them know how - after 4 generations and numerous trips - I left with no desire to ever return.
That was last year and I still have no desire or plans to return.
To everyone else, food for thought:
I don’t mind reasonable lines. Lines of an hour or less are reasonable. But lines of 2-4 hours every single day for rides that are YEARS old already is inexcusable.
For the record, my family has yet to ride SOARIN, FOP, SDD, TSM, 7DMT. Yes, that’s correct. Even SOARIN. THIS, despite staying onsite for 60 day FP, being ready as soon as FP booking went live (and rechecking afterwards), and multiple trips.
How many of you here are actually taking the time to voice your complaints to Disney? You don’t have to wait until after your trip to voice concerns. It’s good that we have places like the DIS to discuss among ourselves but at the end of the day we have to get our concerns to Disney.
The current FP system, park hours, and crowd limits are NOT working. Something will have to break before the Anniversary next year and it will. It’s best to get your concerns in now.