Another DCL on points question...

[michellem1118]

DFi & I used our points (nearly 3 years worth! ) to book a DCL cruise & 3 days at OKW for our honeymoon this summer. When I made the cruise ressie through DVC, I was told that any changes to our ressie through them would incur another $95 fee. We've recently decided we want to change our dinner time on the ship from the early seating to the later seating... so my question is, do I have to call DVC to do this & incur the fee, or can I call DCL directly (& hopefully avoid the fee)? Does anyone know?

Also, b/c of an issue I didn't realize existed, I'll likely have to change my passport number on the ressie as well... would they actually charge me a fee for that? Anyone know?

Thanks!

 

[Zoom]

I dont think they'll charge an addtn'l $95 if you want to change early to late seating, because it's more like a request. Now, changing a date or adding another passenger would incur another $95 fee. I believed you can call DCL directly for your dining request and changing passport #'s.

 

[michellem1118]

Thanks, zoom! I'll try calling DCL tomorrow with the dining request...

 

[Anal Annie]

I could be wrong, but I don't think those are the kinds of changes they're referring to. And I believe you can just supply the new passport number when you complete your cruise docs online. I don't think that has to go thru MS. We have a cruise booked on points for this summer and I call DCL with my questions, not DVC! Once you have a DCL ressie number they will talk to you! I think you would have to pay the $95 again if you changed stateroom categories or sailing dates or something like that. Bcuz they would treat it as a new booking. I think you should be safe with what you want to do for now.

 

[msabol01]

I booked a cruise yesterday on points and after getting my stateroom assignment I called back to see if requesting another room would incur the $95 fee. The MS person I talked to said no and called DCL to see if the room was available. It was not, but now I know to try that request again directly with DCL.

 

[msabol01]

OK well, I just tried calling DCL direct to check on availability of another stateroom and was told I would have to go through Member Services. They (DCL) are not allowed to alter any DVC initiated ressies. Just an FYI.

 

[dzorn]

You need to call MS for everything DCL would not even answer a question for me once they new I was traveling on DVC points.

Denise in MI

 

[lovetotravel07]

We are going on points two and I wasn't happy with the deck I received the ms person explained that any changes that would not incur a cash change, i.e. lateral stateroom just different location, dinning time, adding transfers, etc. would not incur a fee. You need to pay a fee if you do something that would cost more cash, i.e. change your date, upgrade your stateroom, etc.