- Feb 24, 2013
I am not sure about a misunderstanding but there is a difference between legal obligation and customer/business relationship.The "read your contract" remark from me was more about how the OP felt that Disney is responsible to provide them a "return" on their investment. It hints at a misunderstanding of what DVC is and what it isn't. Yes, I wouldn't expect DVC to reply in such a way, but the e-mail was posted here by the author for discussion, so I think the replies here on both sides are fair game.
As far as whether they could remove APs from the perks.. I don't think we need a discussion about that.. it's glaringly obvious that they can do that at any time they feel like. They could even make it a permanent change if they felt like it (though I don't expect that to happen anytime soon).
The whole letter IMO is talking to the relationship between them as a DVC member and Disney. It is not saying they are legally obligated.
Maybe I misunderstood the OP but figured they were just posting this here to let people know they asked and possibly to egg on others to write DVC/Disney as well.