Annual Pass Rumors??

[Miffy]

I think for the context of this discussion, we are under the Disney World forums, not Disneyland. To my knowledge and correct me if I am wrong, there have been no lawsuits filed in Florida. I would have to think that there isn't a strong enough basis (the terms I linked to were FL).

Everything about Disneyland and how they operate is different from FL. Their annual passes are much different. I don't know what the structure is there, but I'm sure the lawsuit will surely have Disney looking at all their options and their wordage if there was any gray. At the worse if it doesn't go well, they could just pro-rate refunds to all the passholders and start over. At least now they have stats on who their best post-covid customers and what they want to offer going forward. Lawsuit could actually backfire.

"Capacity" restrictions is such a gray area. Disney doesn't even disclose attendance numbers. No one outside that tight circle can answer that question. I do not interpret it that as concrete evidence that unfairness is happening. Disney can simply present that we have buckets of tickets, one went empty. AP holders buy a ticket that initially may be very expensive but in the long run can reduce their per day cost extensively, especially for a local. Based on trips taken/scheduled my AP will mean I paid $16 per day. While I hate reservations, I can't complain.

We'll see how the lawsuit pans out but not sure Disney will come out with much harm, they have always had the fine print to back them.

@HopperFan: I'd love to hear more about the questions you were asked on the survey. And your answers, if you'd care to let us know. Thanks!

ETA: MDE has been sending me push notifications about Passholder benefits--discounts, merchandise, etc. That doesn't sound to me like a company that's planning on getting rid of APs. There's an entire section on the app with Passholder info and details about AP benefits.

 

[HopperFan]

@HopperFan: I'd love to hear more about the questions you were asked on the survey. And your answers, if you'd care to let us know. Thanks!

ETA: MDE has been sending me push notifications about Passholder benefits--discounts, merchandise, etc. That doesn't sound to me like a company that's planning on getting rid of APs. There's an entire section on the app with Passholder info and details about AP benefits.

[Will check back in later with some of it. I'm heading out to buy some herbs.] UPDATED @Miffy

It was a LONG survey, longest I've ever done. 20+ minutes. Lots of what degree of agree or disagree, lots of charts with a list of items and then you hit what degree on that. Depending on how I answered I got boxes where I could actually type in my thoughts. I took photos of lots of the more interesting pages so I could remember, there were also lots of pages with basic questions.

First asked if I had cancelled my AP and the timeframe, before or after March 2020.

Lots of questions on my understanding of the characteristics of the new Annual Passes. Maybe because I had cancelled. Maybe those who had not cancelled had varied questions about their conversion.

Showed me the whole graphic of the APs and their differences.

Did I think the new ones were much worse all the way to much better.

Rate the appeal of the AP program.

Rate attributes of the AP Program, like reservations, number I can get, bonus reservations, benefits etc.

Best describe my feel about visiting WDW. (interesting usually not emotional questions).

Overall experience on last visit.

Motivation to buy AP. (hopefully they don't eliminate popular motivations to try to decrease us)

Next was about Park Reservation System.

Several pages about my attempts to do, my success in getting what I want and my satisfaction.

Why did I rate my satisfaction; not enough availability, limits flexibility, issues during trip, can't hold enough, search too cumbersome, not enough availability again (trick question), unable to book pass expire date and other.

Think about attempt and result, how many attempts.

Were you linked to a hotel stay.

How far in advance do you try.

Have you made since buying AP, well DUH I just answered questions so another trick question.

How many visits compared to expected visits.

Next was a section on AP Program.

Which (select all that apply) that help rate overall experienced with AP .. with long list of things ...
worth the price, I love disney, pays for itself, discounts, perks & benefits, great experience at parks, enjoy at my leisure, I feel like an VIP, monthly payment, is easy to use, enjoy parks, other.

How likely to renew based on current types of AP.

Reasons why you will renew pick as many as want ... enjoy visiting parks, makes affordable, pays for itself, attractions/shows/lands, special events like F&W, perks, convenient, I love Disney, allows multiple visits, AP MAY BE UNAVAILABLE AT ANY TIME.

I'm only 35% through the survey at this point and there were lot of other basic questions.

What is main reason you buy with a list basically the same.

Agree or Disagree with somewhat options ....

DISNEY APPRECIATES ME AS A PASSHOLDER

AS AN ANNUAL PASSHOLDER, I FEEL DISNEY RECOGNIZES ME AS PART OF THE DISNEY FAMILY.

Since I only somewhat agreed I got to type out why. I wish I kept that but I did compare them to Universal who does much more in park for AP, but I know Universal doesn't have special events and other things to discount.

How do you rate WDW AP Benefits.

Were you aware following available ... special event discounts VIP stuff like merchandise and previews, merchandise discounts, hotel discounts, parking included, VIP Support, Bonus reservations, F&B discounts.

How often I used each with a choice of 5 answers each.

How valuable are these perks with a choice of 4 answers each.

Pick of the list your most valuable perk and I picked FREE PARKING. I can work around the rest.

NEXT

Have you used or plan to use ... G+ and ILL.

Rate satisfaction with G+ and the got a POOR from me.

Rate satisfaction with ILL and I put Very Good because when I used it I had no complaints, its a choice.

Rate communication from WDW

Gave a list of communication options and did I now about them.

Before survey which did I get info from

In last 12 months which of the communication platforms came to me

Main source for AP updates

Which of these theme parks are you a AP ... SW, UO, Legoland

Said only UO

Legoland how likely are you to buy in next 12 mos (def not)

SW how likely are you to buy in next 12 mos (Might)

How like are you to renew WDW AP

Agree or Disagree "Universal appreciates me as a Passholder" (strongly agree)

They asked why with box ... I said Get in some parks hour early, Get discount on quick service food, Special Events like access to Mardi Gras Floats"

Disney rarely has AP only events, just discounts on stuff anyone can do

Are you aware of the discounts and special offers at SW and Legoland (YES)

Prior to survey were you aware of the following occuring ....
Harmonious, KiteTails, Remy, Beacons of Magic, Fab 50, Enchantment, Guardians

Awareness and usage AP .... Special Touches on MagicBands, exclusive AP food, preview Guardians, Complimentary Magnet AT DISNEY SPRINGS IN MARCH

Questions about my group

72% done ............... UGH

Next up Streaming

Showed graph of Netflix, HBO Max, ESPN+, HULU, Prime, Disney+ Apple TV and asked which I have access to. (we have them all we do not have cable)

Asked me who was person who holds each subscription

Do we have the Disney BUNDLE

Does anyone in house identify as LGBTQIA+

Rest was just the basic income etc questions.

Interesting for sure what they are looking at.

 

[Ms Bibbidi]

,

 

[Ms Bibbidi]

.

 

[Miffy]

@HopperFan: Many huge thanks for your detailed post about the survey.

Somehow, the survey gave me hope. It seems Disney actually understands that we AP holders value the product. I'd like to think they'll continue to offer them going forward. I've had an AP off and on--mostly on--for a long time.

I kept mine during covid even though I didn't go for 17 months. I just told myself that my AP renewal money was paying to care for the animals at DAK and AKL so I wasn't upset about the expense. This year I renewed the first day I was able to.

I would've been all over the "I love Disney" questions. I do love Disney--the parks and resorts experience--and I'll continue to visit unless something drastic changes.

 

[Momager]

[Will check back in later with some of it. I'm heading out to buy some herbs.] UPDATED @Miffy

It was a LONG survey, longest I've ever done. 20+ minutes. Lots of what degree of agree or disagree, lots of charts with a list of items and then you hit what degree on that. Depending on how I answered I got boxes where I could actually type in my thoughts. I took photos of lots of the more interesting pages so I could remember, there were also lots of pages with basic questions.

First asked if I had cancelled my AP and the timeframe, before or after March 2020.

Lots of questions on my understanding of the characteristics of the new Annual Passes. Maybe because I had cancelled. Maybe those who had not cancelled had varied questions about their conversion.

Showed me the whole graphic of the APs and their differences.

Did I think the new ones were much worse all the way to much better.

Rate the appeal of the AP program.

Rate attributes of the AP Program, like reservations, number I can get, bonus reservations, benefits etc.

Best describe my feel about visiting WDW. (interesting usually not emotional questions).

Overall experience on last visit.

Motivation to buy AP. (hopefully they don't eliminate popular motivations to try to decrease us)

Next was about Park Reservation System.

Several pages about my attempts to do, my success in getting what I want and my satisfaction.

Why did I rate my satisfaction; not enough availability, limits flexibility, issues during trip, can't hold enough, search too cumbersome, not enough availability again (trick question), unable to book pass expire date and other.

Think about attempt and result, how many attempts.

Were you linked to a hotel stay.

How far in advance do you try.

Have you made since buying AP, well DUH I just answered questions so another trick question.

How many visits compared to expected visits.

Next was a section on AP Program.

Which (select all that apply) that help rate overall experienced with AP .. with long list of things ...
worth the price, I love disney, pays for itself, discounts, perks & benefits, great experience at parks, enjoy at my leisure, I feel like an VIP, monthly payment, is easy to use, enjoy parks, other.

How likely to renew based on current types of AP.

Reasons why you will renew pick as many as want ... enjoy visiting parks, makes affordable, pays for itself, attractions/shows/lands, special events like F&W, perks, convenient, I love Disney, allows multiple visits, AP MAY BE UNAVAILABLE AT ANY TIME.

I'm only 35% through the survey at this point and there were lot of other basic questions.

What is main reason you buy with a list basically the same.

Agree or Disagree with somewhat options ....

DISNEY APPRECIATES ME AS A PASSHOLDER

AS AN ANNUAL PASSHOLDER, I FEEL DISNEY RECOGNIZES ME AS PART OF THE DISNEY FAMILY.

Since I only somewhat agreed I got to type out why. I wish I kept that but I did compare them to Universal who does much more in park for AP, but I know Universal doesn't have special events and other things to discount.

How do you rate WDW AP Benefits.

Were you aware following available ... special event discounts VIP stuff like merchandise and previews, merchandise discounts, hotel discounts, parking included, VIP Support, Bonus reservations, F&B discounts.

How often I used each with a choice of 5 answers each.

How valuable are these perks with a choice of 4 answers each.

Pick of the list your most valuable perk and I picked FREE PARKING. I can work around the rest.

NEXT

Have you used or plant to use ... G+ and ILL.

Rate satisfaction with G+ and the got a POOR from me.

Rate satisfaction with ILL and I put Very Good because when I used it I had no complaints, its a choice.

Rate communication from WDW

Gave a list of communication options and did I now about them.

Before survey which did I get info from

In last 12 months which of the communication platforms came to me

Main source for AP updates

Which of these theme parks are you a AP ... SW, UO, Legoland

Said only UO

Legoland how likely are you to buy in next 12 mos (def not)

SW how likely are you to buy in next 12 mos (Might)

How like are you to renew WDW AP

Agree or Disagree "Universal appreciates me as a Passholder" (strongly agree)

They asked why with box ... I said Get in some parks hour early, Get discount on quick service food, Special Events like access to Mardi Gras Floats"

Disney rarely has AP only events, just discounts on stuff anyone can do

Are you aware of the discounts and special offers at SW and Legoland (YES)

Prior to survey were you aware of the following occuring ....
Harmonious, KiteTails, Remy, Beacons of Magic, Fab 50, Enchantment, Guardians

Awareness and usage AP .... Special Touches on MagicBands, exclusive AP food, preview Guardians, Complimentary Magnet AT DISNEY SPRINGS IN MARCH

Questions about my group

72% done ............... UGH

Next up Streaming

Showed graph of Netflix, HBO Max, ESPN+, HULU, Prime, Disney+ Apple TV and asked which I have access to. (we have them all we do not have cable)

Asked me who was person who holds each subscription

Do we have the Disney BUNDLE

Does anyone in house identify as LGBTQIA+

Rest was just the basic income etc questions.

Interesting for sure what they are looking at.

Ok, herbs as in... Rosemary, Sage, Thyme etc., or...

 

[TsWade2]

You mean there's hope for Disneyland bringing back the original annual passes? If so,

 

[shoegal9]

Well, as an update- the research company didn't call last week to schedule the zoom interview. The name was Wander or Wonder- something... Oh well.

 

[Bibbidi_Boo]

Pirate and sorcerer passes are back for now!

 

[Jrb1979]

Pirate and sorcerer passes are back for now!

They are closed again already

 

[LordVader13]

I just tried to upgrade. It appears to have been a glitch. Hopefully soon?

 

[CarolMN]

Pirate and sorcerer passes are back for now!

They really weren't. The actual purchase would not go through to the end. I know, I tried.

 

[WDW-BWV]

New annual pass purchases DVC members and Florida residents were never open today. It was a glitch in the system I was told by DVC. However they do expect DVC Passes to resume shortly, what they meant by shortly was not defined .

 

[EilonwyWanderer]

So if you already bought tickets but want to upgrade to sorcerer pass...do you call DVC to do that or Disney?

When they open again I mean.

 

[EpcotPhoenician]

They really weren't. The actual purchase would not go through to the end. I know, I tried.

I'm assuming they were testing the system. Possible announcement soon, hopefully.

 

[jacec]

Am I the only one that keeps hitting refresh refresh refresh on this page? https://disneyworld.disney.go.com/passholder-program/benefits-of-becoming-a-passholder/

 

[Mexacajun]

Am I the only one that keeps hitting refresh refresh refresh on this page? https://disneyworld.disney.go.com/passholder-program/benefits-of-becoming-a-passholder/

nope. I am in that club as well.

 

[Pack12]

So if you already bought tickets but want to upgrade to sorcerer pass...do you call DVC to do that or Disney?

When they open again I mean.

I'd like to know this as well, in the same boat.

 

[jacec]

I'd like to know this as well, in the same boat.

Yes, same question. I assume we can call member services and/or ticketing to convert from 4 day pass to Annual Pass.

The bigger question, do we think this morning release by disney.com was a website release mistake or are they REALLY coming back for DVC members.

 

[Pack12]

Yes, same question. I assume we can call member services and/or ticketing to convert from 4 day pass to Annual Pass.

The bigger question, do we think this morning release by disney.com was a website release mistake or are they REALLY coming back for DVC members.

I can't get my hopes up. Obviously, I'd like to think they're going to bring them back shortly but who knows when that'll be.