Annual Pass - Exceptions

[disndatworld]

Hi - just looking for where I might be able to go. I renewed our AP's in April, and my wife found out she had breast cancer soon thereafter. Her treatment, etc. will likely preclude family travel for the next 6 months pretty much making the time period unusable for us since we found out and until she is likely to be in a place to travel. Is there any place to write / phone or otherwise contact to see if they would consider an exception to extend or delay the period of the AP?

Thanks in advance

 

[CarolynFH]

I’m so sorry to hear about your wife, and I hope her treatment goes well. I think I’d call the Passholder phone line, (407) 939-7277. Best wishes!

 

[ScarletFire]

No matter what, schedule a big vacation when treatment is over. If you've used your pass, it's unlikely that Disney will refund or extend your pass. It's worth a try.

I had the BC 6-month chemo in 2005. That was 17 years ago! We had a memorable Disney Vacay about a month after treatment ended. Make reservations now and start planning.

It's always sad when I hear a woman has been diagnosed with BC. The journey to recovery is difficult but treatment has improved since I was diagnosed. Take care.

 

[subtchr]

All you can do is ask for an exception. I agree with trying the VIPassholder line.

I wish you good luck with that -- fingers crossed for some pixie dust -- but especially best wishes through her treatment and recovery.

 

[supersnoop]

Did you activate and use the renewed pass, or did you renew prior to expiration in anticipation of future trips?

 

[disndatworld]

No matter what, schedule a big vacation when treatment is over. If you've used your pass, it's unlikely that Disney will refund or extend your pass. It's worth a try.

I had the BC 6-month chemo in 2005. That was 17 years ago! We had a memorable Disney Vacay about a month after treatment ended. Make reservations now and start planning.

It's always sad when I hear a woman has been diagnosed with BC. The journey to recovery is difficult but treatment has improved since I was diagnosed. Take care.

Thanks for leaving a reply. I hope you're doing a whole lot better now, and wish you many WDW vacations

 

[disndatworld]

As an FYI I was able to get a refund. I wanted to extend it, but they did not offer me that option... Sadly I no longer have an AP to renew but it's the right move for us now.

 

[CarolynFH]

As an FYI I was able to get a refund. I wanted to extend it, but they did not offer me that option... Sadly I no longer have an AP to renew but it's the right move for us now.

Sorry about that, hope all goes well for your wife!