Just returned from AKL and VWL yesterday. Spent first two nights at AKL concierge - Room was nice, 5314 - Quite a hike from the main lobby and had to go through the lobby to a different bank of elevators to access the concierge lounge. Room had a nice balcony, and our view had lots of animals - although there were periods of time thorughout the day where they wasn't any animals at all - and we never saw anything out there at night. perhaps they were all laying down? We wondered if our concierge room was different than the others..as we've never stayed here before. It had 2 queen beds, and double sinks outside the bathroom. Nice, but can't compare to the 1 bedroom we had at VWL, or any other DVC resort for that matter.
We booked an AP rate, found it to be much less than the points required for concierge.
We booked concierge for the opportunity to take the Early morning sunrise safari. This was being offered on sat and Tues morning. We went on a Sat and they had 2 safari trucks full of guests going. Our guide was excellent and we spent 1 hour out on the tour and saw tons of animals up close and personal. Breakfast at the tusker house was very good with many different dishes to choose from. Wouldn't hesitate to book this event again.. Would have loved to do the sunset safari, which takes place at the lodge not the park, but it was fully booked.
We did learn that the animals at the lodge (200 in number) are called off the savanahs for about 2 hours a day. they are trained to respond to certains sounds to return to the barns. This is done to all the staff to clean the savanahs and replenish food supplies. At the park, the animals are only out during park hours, all other times they are in the barns. Again, this is done to allow staff to access the savanahs to clean and replenish food supplies. Lots of interesting information was shared on the ride over to the park and throughout the safari.
We thought it was worth the extra bump in room price to be able to attend this.
We too we're not that impressed with the concierge service. It was "OK".. It was quite a hike over here and we didn't find it really offered much. We stopped by one evening around 6:45 and I had a coffee and David grabbed a glass of wine. We had to hunt down one of the staff to find a wine glass. We asked for bottled water to take with us, none was available. Only a large bottle set out by the lemonade. We asked if any sweets would be available and we were told, rather rudly, they would only be out between 8-10...we we're going to come back again just for a sweet, so we took a couple of cans of soda from the mini fridge and left. In november we were on a Holland America Cruise staying in a suite with concierge service...they have a wonderful lounge for suite guests that was heads and shoulders above what Disney offered here. We don't have any other disney concierge experiences to compare this one too..but it didn't impress us. The one bright spot was the check in process. You don't have to stand in line for anything. The bellhop takes you inside to the bell stand and they confirm your reservation and take you to your room (providing it is ready..our was, but it was almost 3 pm when we arrived) You're then asked to go to the concierge lounge sometime that day and meet with one of the staff to complete the check in process.
The AKL is a very peaceful resort ..a destination unto itself with all the animals and african art, etc. We are glad we had the opportunity to do this and if we return again we will book the sunset safari. This hotel is out in the "boonies" - but we had a car and were not at the mercy of disney transportation!
Peggy Sue