We did the AKL concierge past year. We were on the much maligned sunset savanah. We had no problem with it at all, there were lots and lots of animals below our balcony. You did have the roofs below that slightly obstructed your view, but we didn't even notice that. The fact that we were thirty steps from the concierge lounge was worth more than anything.
I am not a concierge veteran. After reading many, many posts, I saw that the AKL concierge services were about the highest rated. I would have to agree. We did a Poly concierge stay a few months later and foud it to be below the level of goodies and service that we found at AKL.
AKL had four hot food choices, two adult, two kid, every night. along with four bug things of cold juices and lots and lots of other stuff.
I guess the services were similar, one or two concierge reps there at all times, always eager to help and please.