mattysmamma
Janelle
- Joined
- May 2, 2007
- Messages
- 21
So, I have booked at Celebrity Resorts Orlando in Kissimee. BAD MOVE on my part and now I am so stressed! I looked and looked before I booked and was lured in by their low prices and beautiful internet pics. They stated on their website that they are undergoing an extreme makeover and AT THIS TIME MOST of the suites have been remodled. Great! Thats awesome!
So today I call them to confirm that we will be in a newly remodled suite. Nope. The cust service woman was so very rude and told me that since I used Hotel Kingdom to book that we are not in a new room and wont be able to get one. She said that since we only booked a 2 bedroom suite that we will not get to stay in a new room because they only have 4 remodled suites and those are only in the 3 bedrooms. So much for MOST rooms having completed the renovations.
I began searching the net for reviews on this hotel...now I know that its pretty much a dump. I read one in 5 positive reviews. 4 of 5 were telling me to run from this hotel, aka bug infested broken down fire ant infested dump.
I am so upset! We need a hotel from 10/25/07 to 11/3/07. I NEED at least one bedroom, and I need a kitchen and washer and dryer and a great pool for the kids. We are a family of 5...kids are 5, 3 and 15mo. My sister will be spending 2 nights with us also.
I had really wanted something off site, resonably priced...like $85 a night or less and just nice, ya know? I dont need a 5* resort, but a 3* would be great. I want something homey and happy for my kids. Now I am terrified that we are either going to be stuck here or pay an arm and a leg at this last miniute. It seems that nothing is available now.
Any advice?
Thanks so much for your time!
~Janelle~
So today I call them to confirm that we will be in a newly remodled suite. Nope. The cust service woman was so very rude and told me that since I used Hotel Kingdom to book that we are not in a new room and wont be able to get one. She said that since we only booked a 2 bedroom suite that we will not get to stay in a new room because they only have 4 remodled suites and those are only in the 3 bedrooms. So much for MOST rooms having completed the renovations.
I began searching the net for reviews on this hotel...now I know that its pretty much a dump. I read one in 5 positive reviews. 4 of 5 were telling me to run from this hotel, aka bug infested broken down fire ant infested dump.
I am so upset! We need a hotel from 10/25/07 to 11/3/07. I NEED at least one bedroom, and I need a kitchen and washer and dryer and a great pool for the kids. We are a family of 5...kids are 5, 3 and 15mo. My sister will be spending 2 nights with us also.
I had really wanted something off site, resonably priced...like $85 a night or less and just nice, ya know? I dont need a 5* resort, but a 3* would be great. I want something homey and happy for my kids. Now I am terrified that we are either going to be stuck here or pay an arm and a leg at this last miniute. It seems that nothing is available now.
Any advice?
Thanks so much for your time!
~Janelle~