I would like to share our recent experience with dining at Disney with food allergies.
I hope that you can learn from our experience and do not have to go through what we went through. I am going to just give you the facts about the situation and try my hardest to leave out how I feel Disney handled our situation.
We recently vacationed at Disney World in August with our family. My three year old son is allergic to eggs, peanuts, tree nuts, shellfish, and milk. We eat out at restaurants weekly and have never had a problem with my son's food.
When I made our reservations, I noted my son's allergies with each ADR. Some restaurants had the info when we checked in, others did not. At each restaurant, we told the servers and then the chefs about the allergies.
When we had lunch at the Coral Reef at Epcot, we talked to the waitress about my son's allergies and then the chef came out. After talking through all of the allergies, the chef and I decided that my son would have egg free bread, noodles with the dairy free butter, and broccoli. The waitress brought our rolls out and said that my son's bread would be right out. A few minutes later, a waiter brought a basket with two pieces of bread out and told us that it was the egg free bread. We double checked with him and then gave it to my son. A few minutes later, the chef came running out and grabbed the basket. He said that they gave us the wrong bread and that this bread had egg in it.
A few minutes later, my son said that his throat hurt and began vomiting. This was the first time that he had ever had anything with egg in it, so we weren't sure how severe his reaction would be. After a few minutes, my son's vomiting became more severe and he began to lose consciousness. We had to give him the Epi-pen, called 911 and spent the rest of the day at the ER at Celebration hospital.
Luckily, my son recovered and is fine. However, a month later he still asks why my husband gave him a shot (it was the first time my son ever needed an Epi-pen) and tells us that it hurt.
After I spoke with the manager, I learned that were other customers with food allergies at the restaurant at the same time, and the allergy bread got mixed up.
The one difference that I noticed at the restaurant, was that this was the only time that someone besides the chef that I talked to brought the food to our table. After I returned, I learned about two other similar allergic reactions at Disney this summer. During these incidents, different people brought the food out, as well.
My advice to you is to make sure that the person that brings you the food, is the original chef that you talk to.
Also, it took a long time for 911 to arrive, so make sure that you have your two doses of epinephrine with you at all times.
I don't mean to scare you, but I want to make sure that you do not have the same terrible experience that we had.