DISUNC
<font color=peach>I cried like a baby watching the
- Joined
- Jun 26, 2004
- Messages
- 23,807
Last year I took Allegiant Air from Allentown Pa to Sanford Fl. $79.00 each way plus 10.00 for each passenger for each leg of the trip for guarenteed seat assignment. I am travelling with a kid and dont want to be seperated.
All was well. This year again I booked Allegiant at the "79.00" rate along with the confirmed seat(now 11.00)...so now its $90.00. ONLY this year they now charge you a "luggage" fee..and NOT UNTIL YOU GIVE YOUR CC # And check out They add a whole bunch of other fees....FEDERAL TAXES: $22.04, SEGMENT FEES: $13.60 (????), PFC: $13.00 (????),911 SECURITY: $10.00(????),CONVENIENCE FEE: $15.00.
ALL IN ALL the 79.00 flight is NOW is $105.90 per person per flight! A 26.90 difference...per person per flight!
Today I recieved a email saying that they lowered their flights to $59.00!
I called their Customer Service desk (long distance), and after waiting for Customer Service for a considerable time, I was finally put through to the ONE & ONLY REP THEY HAVE.
I inquired to the Rep that I would like to recieve a credit for the price difference. She said that Allegiant does not do this. I would have to cancel each ticket segment at a cost of $50.00 (200 in total) to save $40.00 (80.00 in total)!
This is what I consider BULLY TACTICS!
I said to the Rep that that was neither fair or good business, that Allegiant treat their customers that way.
In essence what Allegiant is saying is that you should NOT book with them until the price comes down. In my opinion this is very bad business practice.
The Rep was not very forthcoming on the phone, I asked her if I can talk to a Supervisor, she said that she is the supervisor. I then asked for a manager, she said there wasn't any. I asked if there is anybody i else I can speak too, she said no. Nor could she offer me any contact names or numbers.
This is not the first time I used Allegiant, BUT it will be the LAST time I ever use Allegiant Airlines.
Not nice, Not nice at all!
All was well. This year again I booked Allegiant at the "79.00" rate along with the confirmed seat(now 11.00)...so now its $90.00. ONLY this year they now charge you a "luggage" fee..and NOT UNTIL YOU GIVE YOUR CC # And check out They add a whole bunch of other fees....FEDERAL TAXES: $22.04, SEGMENT FEES: $13.60 (????), PFC: $13.00 (????),911 SECURITY: $10.00(????),CONVENIENCE FEE: $15.00.
ALL IN ALL the 79.00 flight is NOW is $105.90 per person per flight! A 26.90 difference...per person per flight!
Today I recieved a email saying that they lowered their flights to $59.00!
I called their Customer Service desk (long distance), and after waiting for Customer Service for a considerable time, I was finally put through to the ONE & ONLY REP THEY HAVE.
I inquired to the Rep that I would like to recieve a credit for the price difference. She said that Allegiant does not do this. I would have to cancel each ticket segment at a cost of $50.00 (200 in total) to save $40.00 (80.00 in total)!
This is what I consider BULLY TACTICS!
I said to the Rep that that was neither fair or good business, that Allegiant treat their customers that way.
In essence what Allegiant is saying is that you should NOT book with them until the price comes down. In my opinion this is very bad business practice.
The Rep was not very forthcoming on the phone, I asked her if I can talk to a Supervisor, she said that she is the supervisor. I then asked for a manager, she said there wasn't any. I asked if there is anybody i else I can speak too, she said no. Nor could she offer me any contact names or numbers.
This is not the first time I used Allegiant, BUT it will be the LAST time I ever use Allegiant Airlines.
Not nice, Not nice at all!
This whole airline thing is too deceptive for my liking.
It does sound like a episode from Green Acres though!
(that was a rhetorical question!)
