All-Star's is the only resort I've ever stayed it which checked on my request when I checked in. What I mean by that is that I'd requested the Jazz building, upper floor, on my ressie. But when I got there, it was as if they hadn't made any room assignment. The CM who checked me in called someone while I waited and asked if there were any rooms available on an upper floor in Jazz. And I got exactly that! At the other resorts it's been as if my room was already assigned and the CM at the front desk tells me. And if I ask for a different room (once I was traveling solo and was assigned a first floor room-really important to me to have upper level when I'm solo), it's a major production to try to change it. I liked this system, and hope they have it next time I'm at ASMovies.