All Circuits Busy

[vettegirl]

when will the phone system for reservations go back to normal? I need to add the dining plan for our trip next week and can't get through yet again this morning!

 

[RachealM]

The online system has been sporadically unavailable as well. I just keep receiving the "We're sorry, there is a problem searching for reservations at this time." message.

I'm guessing it's because there are just so many people trying to book right now because they have the hotel/tickets/free dining promotion? It'd be nice if there was a better way to deal with such a large influx of people into the system, but hopefully things will quiet down soon.

 

[vettegirl]

Still can't get through

 

[kboo]

just tried the reservations line and got "all circuits are busy right now"

 

[tiger4me2]

I wish when Disney release new discounts, they would hire more people.

 

[Jenny Sanders]

It's a crap shoot these days, seems like it's down more than it's working...

 

[T0rrent]

I wish when Disney release new discounts, they would hire more people.

They can hire all the people in the world. All circuits are busy means that the phone line itself has reached maximum capacity, meaning they can't even put people on hold. Absolutely nothing they can do about that.

 

[Kevin355]

I called for 2 hours, then found a phone number that I hadn't tried before and was on hold for 2 minutes and had my reservation in under 10 minutes total. The TA that we were going through couldn't even get through.

 

[AliceIn]

I've been on hold for 80 minutes at this point.

 

[vettegirl]

I just was told 90 min hold will try again tomorrow to add my dining plan for next week.

 

[tiger4me2]

They can hire all the people in the world. All circuits are busy means that the phone line itself has reached maximum capacity, meaning they can't even put people on hold. Absolutely nothing they can do about that.

I realize this but I was put on hold & when someone finally answer they hung up on me. Did this three times same thing. I was just saying they need more phones lines open or people. I don't have this issue calling a third world country to book a vacation. I was just trying to lighten up the mood.

It would be okay if the web site didn't crash so many times