Airmiles Armchair Chatter

Does anyone know who I would contact if I did a shop at Rexall and the Load and Go offer for one of my products didn't give me AM's? I don't want to go back to the store, it was a bit of a issue to begin with. Neo Citran on sale for $9.99, I have a load and go for 10 AM. Bought 2 (knowing I would only get miles for one) but the price rang up at $13.99 each. She had to do a refund for me and that started a chain reaction where the manager (she's not nice) scanned other boxes, which rang in properly, and keep looking at ME like I was trying to scam them.
Anyways, who would I contact?

Unfortunately that's direct from AM and it falls under the 120 day mark -- those i tend to let slide cause i can't be bothered to waste my time.
 
Ok gang, my whole flippin travel voucher saga just got a whole lot worse and I'm FURIOUS with AM :furious:

Since the maximum you can redeem for at once time is 10 i have 4 shipments coming, 2 with 10, 1 with 7 and 1 with 3. I just got the emails providing shipping details and 3 are coming via Fed-ex requiring signature but the 4th, one of the ones with $1,000 worth in it?!?! Yeah, this is what that email says:

It's been shipped by regular mail from a Canada Post location in the Greater Toronto Area, so their regular delivery times apply. It's en route to its new home with you.

OH NO YOU DIDN'T!!! Promptly started an online chat and i think that response has only served to make me more angry! She says they can't escalate it until it reaches the end of the promised delivery period for the method it's coming by .. you know FOUR WEEKS?!@?!?!?! Again, OH NO YOU DIDN'T! Then she said it only comes with signature required and the email will show that so i copied and pasted the info above ... "oh, well i can't see any shipping information on your account, you'll need to wait till tomorrow and contact us again"

Did i mention that the number one thing i need to do while suffering from a gastritis attack is to cut down on stress since it releases more stomach acid?!?!?! I did sign up for texts notices with Fed-ex for the other 3 and they are supposed to be here by 8 tonight, so that's good I guess

9873_Very-furious-character-Donald-Duck.jpg
 

Ok gang, my whole flippin travel voucher saga just got a whole lot worse and I'm FURIOUS with AM :furious:
:scared1::eek: wow...just wow. Who dropped the ball about sending something through regular parcel post with Canada post!!!! My understanding was that once the dollar amount was higher that they had to send it through something other than canada post. I would keep calling back until someone puts you through to a supervisor...or take to social media to rectify this!!!!
 
Got a Shell email, shop in store 4 times (min $5 spend) from Nov 21 to Dec 18 and get a bonus 50 AM. Should be easy enough (lottery tickets count) and I'll use the STB coupon as well so lots of airmiles! well some extra ones any way :)

I just got this email as well! Perfect for me, I was planning on grabbing a bunch of lottery tickets for stocking stuffers!
 
I'm not sure if this of interest to anyone, or if you already got the email BUT .. if you have cash miles sitting around waiting to be used & you shop at the Bay here's what i got HOLY large image Batman, sorry gang :P
upload_2018-11-21_15-55-38.png
 
Jacqueline Hon
*Travel Certificate Terms & Conditions:
1. Certificate will be shipped within 3 business days via courier and will require signature upon delivery.
2. Travel Certificate must be presented to a Travel Processional at a participating Travel Agency location at the time of booking Package Vacations and Cruises with select suppliers. Not valid for Air Only bookings. tripcentral.ca Travel Certificate(s): must be presented to the Travel Agent at the time of booking and full payment must be made to the Travel Agency. Collectors must mail the original Travel Certificate(s) to the tripcentral.ca Central head office, who will issue a refund cheque in the amount of the value of the Travel Certificate(s) received. Copies of Travel Certificates will not be accepted. Transat Travel Certificate(s): must be presented to the Travel Agent at the time of booking or at the time of final payment and a credit in the amount of the value of the Travel Certificate(s) will be applied against the final payment.
3. Full value of the Certificate must be used in a single transaction. Unused balances will have no stored value; Certificates are one-time use only. Certificate may not be returned, cancelled, or exchanged for cash or Reward Miles after it is issued. Ownership and risk of loss of Certificate is transferred to the recipient of the Certificate upon completion and processing of the order.
4. Sales taxes that may be applicable to the items you purchase with the Certificate will be calculated on prices before the Certificate’s retail value is credited by the Travel Professional. There is no maximum number of Certificates that may be applied to a given transaction.
5. Certificates may not be used for the payment of taxes, service fees, non-commissionable items, gift cards and insurance. Not valid for online bookings. Original bookings must be made with a Travel Professional at a participating Travel Agency location. The Certificate must be used over and above the minimum deposit value. If a booking is cancelled, any Certificate used for the original travel purchase is non-refundable and non-transferable.
6. Only applicable to new bookings.
7. Certificate may be combined with AIR MILES Dream Vouchers, and Certificates issued prior to October 2015. Certificates may not be combined with AIR MILES eVouchers.
All rewards are subject to the Terms and Conditions of the AIR MILES Reward Program, are subject to change and may be withdrawn without notice. Some restrictions may apply. Quantities may be limited. For complete details, see the current AIR MILES Terms and Conditions available at airmiles.ca.
®™ Trademarks of AIR MILES International Trading B.V. Used under license by LoyaltyOne, Co. Supplier trademarks are owned by the respective Supplier or authorized for their use in Canada.

Their Terms and Conditions clearly state **Shipped 3 days Via Courier**
And require a signature,,yep go social media on this one Hon.
Now your health is everything so count to 10--deep breath in and out,,things will get better Hon and we all care.:love2:sorry couldn't find a hug smilie.
BIG Hugs
Mel
 
I hope someone can help me...I went to Rexall tonight to redeem my 190AM for 40 Bonus AM. I also had some Load & Go offers including spend $60 get 60 AM. While shopping I noticed that they had a deal for spend $40 on Neutrogena products get 40 AM. After checking out I noticed that I did not get the 40 bonus AM for the Neutrogena and I was told I could not combine both the Load & Go and the spend $40 together. I questioned why when they were separate offers and the manager advised that you can never combine 2 spending offers together. She gave me my 40 AM but I was wondering if it is just this store or if this is something I need to be aware of for the future. Also, I was advised that the 40 bonus AM for the redeeming of the 190 AM would come later...again, true?

I just wanted to post an update...so my AM posted today from my shop yesterday...it seems that I did get the 40AM for the Neutrogena as well as the additional "make it right" 40 AM - funny that it wasn't on my receipt....so I ended up with 153 AM (+ 40 Bonus AM for redeeming 190AM) for my $80 spent...
 
Ohh Jacqueline... Air Miles really dropped the ball on your order! I know I read previously Travel Certificates would be shipped via courier and it turns out Mel already found that information. $1,000 worth through Canada Post is just crazy!!! Let us know what happens when you phone back today. If those get "lost" Air Miles had better make it right.
 
Ok gang, my whole flippin travel voucher saga just got a whole lot worse and I'm FURIOUS with AM :furious:

Since the maximum you can redeem for at once time is 10 i have 4 shipments coming, 2 with 10, 1 with 7 and 1 with 3. I just got the emails providing shipping details and 3 are coming via Fed-ex requiring signature but the 4th, one of the ones with $1,000 worth in it?!?! Yeah, this is what that email says:

It's been shipped by regular mail from a Canada Post location in the Greater Toronto Area, so their regular delivery times apply. It's en route to its new home with you.

OH NO YOU DIDN'T!!! Promptly started an online chat and i think that response has only served to make me more angry! She says they can't escalate it until it reaches the end of the promised delivery period for the method it's coming by .. you know FOUR WEEKS?!@?!?!?! Again, OH NO YOU DIDN'T! Then she said it only comes with signature required and the email will show that so i copied and pasted the info above ... "oh, well i can't see any shipping information on your account, you'll need to wait till tomorrow and contact us again"

Did i mention that the number one thing i need to do while suffering from a gastritis attack is to cut down on stress since it releases more stomach acid?!?!?! I did sign up for texts notices with Fed-ex for the other 3 and they are supposed to be here by 8 tonight, so that's good I guess

9873_Very-furious-character-Donald-Duck.jpg
Ohhhhh….that's awful!!! I was actually coming to ask a question on the same subject. DH wants to go away for Christmas and I believe we all had this discussion here last year. Think I said we were going come H or high water. The only way I can make it happen now (It didn't appear like it was actually possible until 2 weeks ago) is if I redeem AM for about $800 in vouchers (coupled with my DD's miles and the vouchers I got a while back). I was wondering if it was too late to get the vouchers in time to use them for a trip that would be departing Dec 24th.
 
Ohhhhh….that's awful!!! I was actually coming to ask a question on the same subject. DH wants to go away for Christmas and I believe we all had this discussion here last year. Think I said we were going come H or high water. The only way I can make it happen now (It didn't appear like it was actually possible until 2 weeks ago) is if I redeem AM for about $800 in vouchers (coupled with my DD's miles and the vouchers I got a while back). I was wondering if it was too late to get the vouchers in time to use them for a trip that would be departing Dec 24th.
Well .. if things go according to the promise on their website you will have them within 3 business days of placing the order (unless you're me, in which case $1,000 worth of them end up floating around somewhere ..) and the travel agent said we could bring them in right up to the day before we leave and they will issue a cheque for them. You would obviously need to pay up front if you don't have them yet, but she said the cheque normally arrives within 2 weeks.
 
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