So frustrated with Air Miles...I found out today that regardless of when you make your purchase and what you have your preference set as, the merchant has 60 days to submit the information to AM and whatever your preference is on the date the merchant submits the information is how your AM will be rewarded. I was always under the impression that my AM would be granted based on my preference the day of my purchase. I found out the hard way, that my Sobeys purchase that I made on Nov 17 using my Shop the Block coupons got posted as of the 18th and I had changed my preference after I got home from shopping on the 17th from 100% Dream to 100% cash because I was going to Foodland on the 18th to get enough AM to be able to do the 95 AM cash redemption coupon. My gas purchase at Shell on the way home from Sobey's posted correctly as being on the 17th. I was told that Sobeys totals all your purchases for the period Sunday to Saturday and whatever your preference is when "they" post, is how the AM are rewarded regardless of your preference on the day of your purchase and AM can do nothing about it. So a word of caution...since we do not know when AM will award our 2000 Shop the Block AM, if it is a day you changed your preference, it could end up going to cash instead of dream or vice versa.
Did I misunderstand the program? I have never had an issue before of my AM not posted as of the date of my purchase, or is this a Sobey's issue?