WestJet is committed to providing our guests with fare options that provide affordability, choice, and flexibility. We want to empower our guests to choose the products and services they value most so they can match their travel experience to both their preferences and budget.
As a valued member, we wanted to inform you that on June 4, 2024, our Basic fare is being replaced by our new UltraBasic fare. UltraBasic is still our lowest price fare option and will result in price reductions across domestic and transborder routes. However, it does come with restrictions. It is important to understand the
limitations of UltraBasic and what this means for you and your benefits:
- Carry-on bags: Carry-on bags are not permitted unless you are travelling on a transatlantic or transpacific flight, or if you purchase Extended Comfort for all flights in a single direction, including connections. Personal items that fit under the seat in front are allowed and there is the option to check a bag in advance for an additional fee. If you arrive at the gate with a carry-on bag when not permitted, it will be checked with both a checked bag and a service fee applied.
- Pre-assigned seats: You will be automatically assigned seats at the back of the aircraft, including middle seats, which may not be together if you are travelling with others. You have the option to choose your seats for an additional fee.
- Boarding: You will be the last to board.
- Not eligible for changes: Changes, cancellations, or refunds are not permitted with this fare.
- WestJet Rewards earn: Opting for this fare means you’ll miss out on earning WestJet dollars and tier qualifying spend.
We believe these changes will help us continue to provide competitive air travel options while focusing on operational excellence. By expediting the boarding process and optimizing cabin space, we aim to enhance on-time performance and improve your travel experience.