Mickey&JoshNut
<font color=purple>It's not nice to distract the c
- Joined
- Sep 15, 2004
- Messages
- 5,454
Hi Hon
I mean come on AMEX people are having to cancel all sorts of things right now. I am so sorry you are having to go through this. I recently dumped my WestJet card,,,I need no more WestJet dollars right now and am going with PC Mastercard too.
I hope Disney is able to help you out.
Hugs
Mel
Thanks Mel. I found out late last night that the reason I am probably having to jump through hoops is because on Monday a (now former) Disney CM was arrested and charged for processing refunds of over $100K to herself and her family. It makes me wonder if one of the credit card companies she processed refunds on was AMEX. But if that was the case, AMEX should have been honest with me and advised that as a result of some recent fraud related to refunds related to Disney, that they require additional information and that it needs to be confirmed by Disney that the credits are valid and to what transaction they relate (my guess because the refund amount was less than the purchase amount - tried to explain that it was for the days the parks were closed, not a full refund of our AP). If they had explained it that way, I would have had no issue with contacting Disney to get the requested information. I am also guessing that I will need to jump through hoops come September when Disney does process the remaining refund of my AP.