Airline ticket bought threw Disney ?

[BrerMan]

We purchased our plane tickets (Air Tran) through Disney.

Question is...

We have paper tickets now, so can we still check in on-line to select our seats?
I can't really tell what our confirmation# is, and Disney said its the same as our package.
That can't be right though, because Air Tran's # is only 6 digit, and Disneys is 8 digit.

Confused

P.S.

We leave in 59 days

 

[disneyldwjr]

We purchased our plane tickets (Air Tran) through Disney.

Question is...

We have paper tickets now, so can we still check in on-line to select our seats?
I can't really tell what our confirmation# is, and Disney said its the same as our package.
That can't be right though, because Air Tran's # is only 6 digit, and Disneys is 8 digit.

Confused

P.S.

We leave in 59 days

I don't believe you can check in on line with a paper ticket. I am sure their website covers this.
As to the confirmation, call the airline and ask what your confirmation number is, they will have you listed under your name.


Here is what the Airtran site says. If you need further tips follow this link:http://www.airtran.com/help_flight_checkin.aspx#Who can use online flight check-in?


The following passengers may not use the online flight check-in program:

Passengers with a paper ticket issued by a travel agency
Passengers traveling to international destinations
Passengers traveling with a pet
Passengers traveling as part of a group reservation with 10 or more passengers in the party
Standby passengers who do not have a confirmed reservation
Children traveling alone




I would think your confirmation number is on your paper ticket.

 

[CleveRocks]

We purchased our plane tickets (Air Tran) through Disney.

Question is...

We have paper tickets now, so can we still check in on-line to select our seats?
I can't really tell what our confirmation# is, and Disney said its the same as our package.
That can't be right though, because Air Tran's # is only 6 digit, and Disneys is 8 digit.

Confused

P.S.

We leave in 59 days

My flight is less than a month from now. I have the same circumstance as you. I called AirTran to ask if I would be able to check-in online. The very nice customer service rep put me on hold, then returned to tell me that I CAN'T check-in online with paper tickets. However, she offered to assign me seats for both flights right then and there, and she did it! I have my seat assignments, as well as my AirTran confirmation numbers (which I didn't have before) -- she e-mailed me all the info after telling it to me over the phone.

I've also been added to AirTran's e-mail list. My flight times have changed a few times since I bought the tickets in May -- nothing drastic, thank goodness, just 20 minutes here, 15 minutes there. Anyway, the most recent change took place after I made that call, and I got an e-mail from AirTran about the change. It was the first time I received e-mail on time changes -- the other times I found out only through a WDTC mailing, which I assume I'll still receive in a few days.

 

[BrerMan]

\Thanks

I hope it doesn't mean that we get whatever seats are left over.
We have two kids, and if we get split up... well it won't be good.

 

[CleveRocks]

BrerMan, check out my post above -- we must have posted at the same time.

 

[BrerMan]

BrerMan, check out my post above -- we must have posted at the same time.

Yep.

Did you call reservations?
Reservations 1-800-AIR-TRAN (1-800-247-8726)
or 678-254-7999

Or Customer relations?
Customer Relations 1-866-AIR-CHAT (1-866-247-2428)

I hope it works out for me like it did for you.

Thanks

 

[disneyldwjr]

Yep.

Did you call reservations?
Reservations 1-800-AIR-TRAN (1-800-247-8726)
or 678-254-7999

Or Customer relations?
Customer Relations 1-866-AIR-CHAT (1-866-247-2428)

I hope it works out for me like it did for you.

Thanks

Call reservations.

 

[CleveRocks]

I honestly don't remember which I called. I'd assume I called reservations. And I agree that would be the better of the two to call.

 

[BrerMan]

OK

I'll give'em a call.

Fingers crossed.

Thanks

 

[BrerMan]

OK,

A not so nice lady said that I have discounted tickets and basically we get whatever seats are left.

Maybe try again, and hope for the nice lady?

 

[CleveRocks]

OK,

A not so nice lady said that I have discounted tickets and basically we get whatever seats are left.

Maybe try again, and hope for the nice lady?

I don't know if AirTran has one call center or many. Let's hope they have just one.

because the person who helped me was SOOO nice and went out of her way, I asked her name. She gave me her first name, SHALEIKA. Yes, I asked how to spell it. The good news is, the odds of there being two different Shaleikas there are pretty long.

What can it hurt ... call back and ask if Shaleika is working, tell the person you had some prior dealings with her and that she was very helpful. WHo knows? MAYBE this might work out.

Please let me (us) know either way! GOOD LUCK!

 

[BrerMan]

Thanks, I'll give it a try

 

[BrerMan]

OK, I'm all set.

The customer service rep kinda whined a little bit (we don't normally do this but... kinda thing).

But he did it so I'm happy now

Thanks for all the help.

 

[CleveRocks]

OK, I'm all set.

The customer service rep kinda whined a little bit (we don't normally do this but... kinds thing).

But he did it so I'm happy now

Thanks for all the help.

You're very welcome! Happy it helped.

 

[BrerMan]

OK, here's another question.

Now, when you go to the airport, will you use your AirTran confirmation number at the kiosk, or present your paper ticket?

 

[me&themouse]

we just flew air tran and we booked threw disney you have to give them your paper tkt when you check in at the airport and they will give you a borading pass[ we liked air tran very clean I would fly them again QUOTE=BrerMan]We purchased our plane tickets (Air Tran) through Disney.

Question is...

We have paper tickets now, so can we still check in on-line to select our seats?
I can't really tell what our confirmation# is, and Disney said its the same as our package.
That can't be right though, because Air Tran's # is only 6 digit, and Disneys is 8 digit.

Confused

P.S.

We leave in 59 days [/QUOTE]