Hi, we flew Air Transat 6 days ago Toronto to Orlando and back. Three years ago we did the same trip with Canada 3000. Let me tell you I AM SOOOOO PICKY AND FUSSY ABOUT SERVICE ~ I AM THE CUSTOMER FROM HELL! BUT ~ both airlines were fine.
jjohns: our flight was 8:00 am Friday. We live in Mississauga and are about 20 minutes drive from Pearson. AT Check in opens 3 hours prior, but I read 2 hours prior is okay. I pre-booked our seats ~ to hold the pre-booked seats we had to be at check in at least one hour prior to the flight. I was paranoid, so I called the limo to arrive at our house at 5am. He was 10 minutes late and we got to the airport at about 5:30 am. Check in was VERY smooth. The check in lady was finishing up a small family, then one guy ahead of us. It took about 5 minutes for our turn. It was fast and easy and the lady joked around with us. We checked our bags and walked to the gate. That's the longest part. We were very early but it was okay. dd read while ds walked around and then had breakfast. The plane started boarding about 7:20 am. The pilot announced that there would be a 5 minute delay because the computer wasn't starting engine #1. At EXACTLY the five minute mark we were OFF! It was smooth sailing, we arrived early. The flight was a bit bumping and the food was quiet bad. BUT ITS A CHAPTER! PILED THEM IN AND SHIP THEM OUT! LOL! The flight back was just as fine. Left on time, arrived early, food a bit better.
I can tell you, I didn't expect much but it was okay. I was very impressed with the flight crew. There were MANY flight attendance and they were so kind and helpful! Very nice.
I remember three years ago Canada 3000 was just as fine.
I would fly both again, and remember I AM FUSSY FUSSY FUSSY!