I love how easy SW's change/cancellation policies are. No fees at all and the funds are available to use until 1 yr from the original purchase date.
Also Airtran charges for $15 for 1st bag, not sure about 2nd.
We were die hard SW fans until we discovered Onboard Check In with
DCL. If using a participating airline, our boarding passes are delivered to our stateroom the day prior. We put our luggage outside our door the last night of the cruise and don't see it until we arrive in Philly. So convenient.
TG08 cruise, we flew AT home just for this perk and all was good. Another one way to FL in Jan 09 was good. For our Halloween 09 cruise, they changed our noon non stop (perfect time for post cruise) to a connecting flight thru ATL. My parents really dislike flying and my dad has claustrophobia and really wanted a non stop. The only other non stop was 4 pm but that was full. Next choice was 6:30pm so we took that.
They never notified us of this change. The man on the phone was very nice but all of you kayak shoppers beware, he did check to see that we indeed paid for seats before reassigning seats on the new flight.
That flight was later changed to 7:20 pm.
The whole thing just wreaked havoc with our plans. The whole point of flying AT was to use DCL bus transfers from PC and they handle our luggage. Unlike ME, it's not free: $140 one way for family of 4. That left me still needing to rent a car, another $60, and find something to do for the day to occupy my kids.
We ended up cancelling the DCL bus, renting a car from PC, spending the day at US/IOA (AP holders) and paying $60 in luggage fees for nothing. If I felt like lugging my own bags I would have done it for free on SWA and would have been home by 2 pm.
Also now that they have Early Bird Ck In, I don't have to worry about what we're doing at T-24 at WDW or
Castaway Cay.
I also love that they rarely change their schedule. The only changes they've ever made in the 20 or so times we've used them were due to weather.
I don't mind their line up in numerical order. Waiting in the line with AT was no different, we just didn't have numbers.