Air policies for overweight passengers?

DisneyFirefly

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I was originally planning on flying Southwest and buying two seats, but the fare has risen $80 over the last few days and I now can't afford it. They had direct flights and usually aren't overly expensive, even without sales and Ding fares, but I haven't seen ANYTHING for my dates. They're now advertising a $99 fare sale to Florida through (I think) early December, but the fares on my departure date are still the same, so I'm looking into other avenues of transportation.

What are AirTran and JetBlue's policies toward overweight passengers? I've scoured their websites and the Internet and couldn't find anything about it, so I thought I'd post here. I am trying to do the right thing and follow the rules, but the fare on Southwest is out of my price range now. JetBlue has a flight for under $400, and AirTran has one for under $300, even with baggage fees.

TIA!
 
I was originally planning on flying Southwest and buying two seats, but the fare has risen $80 over the last few days and I now can't afford it. They had direct flights and usually aren't overly expensive, even without sales and Ding fares, but I haven't seen ANYTHING for my dates. They're now advertising a $99 fare sale to Florida through (I think) early December, but the fares on my departure date are still the same, so I'm looking into other avenues of transportation.

What are AirTran and JetBlue's policies toward overweight passengers? I've scoured their websites and the Internet and couldn't find anything about it, so I thought I'd post here. I am trying to do the right thing and follow the rules, but the fare on Southwest is out of my price range now. JetBlue has a flight for under $400, and AirTran has one for under $300, even with baggage fees.

TIA!

I would imagine that if you infringe on the other passengers seat by (I apologize and don't even know how to word this nicely) hanging over into the seat they purchased the airline would either try to move you to 2 seats or if the flight is overbooked they might try to get you on another flight. They might have to charge you- it probably depends on airline and flight crew at the time.

That is very thoughtful that you are thinking about this in advance. Did you think about calling the airline itself and asking- maybe they would discount a second seat for you since you are trying to make yourself and the people around you more comfortable.

Good luck...
 
Being formerly 310+ abd 6'2" I feel your pain but I still fit into the seat, barely. Southwest's policy is that if you buy 2 seats and the flight is not full (not much chance of that lately) they will refund the fare on the second seat.

But if I had been large enough to spill over I would have bought 2 seats. I would not have liked being the person next to me giving up part of their seat for me.
BD
 
I would imagine that if you infringe on the other passengers seat by (I apologize and don't even know how to word this nicely) hanging over into the seat they purchased the airline would either try to move you to 2 seats or if the flight is overbooked they might try to get you on another flight. They might have to charge you- it probably depends on airline and flight crew at the time.

That is very thoughtful that you are thinking about this in advance. Did you think about calling the airline itself and asking- maybe they would discount a second seat for you since you are trying to make yourself and the people around you more comfortable.

Good luck...

I know, I just wanted to know what their specific policies said. For example, with Southwest, they can and will make you buy a second seat if the plane's not full, or kick you off the plane if it is. I don't want to deal with it. I'm working on losing the weight, but my trip is in two months and there's no way I can lose enough weight to not be worried about it in that short amount of time, short of resorting to something extremely unhealthy. I did wind up calling both AirtTran and JetBlue (they were the only ones I couldn't find policies for), so I have correct information now.

Being formerly 310+ abd 6'2" I feel your pain but I still fit into the seat, barely. Southwest's policy is that if you buy 2 seats and the flight is not full (not much chance of that lately) they will refund the fare on the second seat.

But if I had been large enough to spill over I would have bought 2 seats. I would not have liked being the person next to me giving up part of their seat for me.
BD

I do fit in the seat (I fit into a narrow roller coaster seat not too long ago, but it was an insanely tight fit), but it's the "spillage" that I'm concerned about. I don't know for sure if I would and I don't want to bother anyone, but I also can't afford to buy two tickets when the fare's that high. I have no credit cards, so this entire trip is being paid for in cash and, with cash, I just don't have enough money to pay for an almost $600 plane ticket, especially since by the time I actually CAN buy it, it may have gone even higher by then :worried: I don't want to intrude on anyone else, and I plan on sitting in the back of the plane no matter what airline I decide to use. If I had the money, I would buy the second seat and not worry about it, but I just can't afford that right now. This is the first real vacation I've ever taken as an adult, and I don't want it to start with me being kicked off a plane for breaking the fat seat rules, which is why I just wanted to find out the policies, you know?
 

If you could not find any policies on the subject, there might be no specific formal policies.

Still, if you take up more than one seat and all the seats are spoken for, then something has to give. The airline might have to mince some words in its published policies, for example consider that if you sit on someone's leg or stick your elbow in his ribs, then you are exhibiting obnoxious behavior and that is enough to get you put off the plane.

In practice, you may always buy a second seat.

In practice, if you take up more seats than you bought and the remaining seats are not enough to go around, then the airline can bump you without compensation.

If a last minute conflict occurs in the plane as a result of someone taking up too much space, that can cause the departure to be delayed. To minimize such delays, airlines may require that larger persons have bought extra seats or not be allowed to board.

Southwests's policy is very generous. If there is only one seat not spoken for or given to a standby, and more than one passenger who did buy an extra seat for himself, everyone who bought the extra seat still gets it refunded.
 
If you could not find any policies on the subject, there might be no specific formal policies.

Still, if you take up more than one seat and all the seats are spoken for, then something has to give. The airline might have to mince some words in its published policies, for example consider that if you sit on someone's leg or stick your elbow in his ribs, then you are exhibiting obnoxious behavior and that is enough to get you put off the plane.

In practice, you may always buy a second seat.

In practice, if you take up more seats than you bought, the airline can bump you without compensation.

And believe me, I understand that. I was just looking for information on those two specific policies. I've found the information I was looking for, but I'm still leaning toward two seats on Southwest, because AirTran was way out of my budget and similar times on JetBlue were the same price, but for one seat. I guess I'm just still hoping for a Ding fare so I don't have to pay almost $600, which is more than half of my entire vacation package to Disney.
 
Instead of getting so many different answers on a message board, why not either call the specific airlines you are interested in or email them. It seems you are being very proactive about this which is very considerate to your comfort and those around you. I would not rely on advice given on a message board where it appears no one know the answer since it is not written out. I would call the airlines and be very specific. If CSR is unsure ask for a supervisor.

It is difficult to take the time to call and ask specific questions, but it still amazes me how many people rely on 2nd hand advice from strangers on a message board as the "gospel truth". I AM NOT saying that is the case in response to your question, but in some cases very inaccurate information is given.

Please call the airlines, it is the only way to find the correct answer and know ahead of time what to plan for. :goodvibes:goodvibes
 
I did call, actually :) I called both Airtran and JetBlue when I got to work tonight and got their policies from them. I'm likely to just stick with Southwest, though, and hope that the fare goes down.

Thanks!
 
Just wanted to thank you for your consideration. I'm sorry it's going to cost you so much money.

Wish they just made those seats a little bigger for everyone. (I know..I live in la-la land.) As someone who flies a lot, I've noticed that the airlines seem to be concentrating on the seat size but pay no attention to shoulder size. Most men DON'T fit in their seats, when you consider how much shoulder space they generally require.

I'm currently getting over months of compressed sciatic nerve pain due to a long flight which I spent twisted in my seat. (I do that a lot, but this is the first time I paid for it medically.) The guy sitting next to me had no place but my space for his shoulders to go, but no one makes him pay for two seats. (He'd actually have legitimately needed 3 seats, since he was sitting in the middle and he was taking up shoulder space on either side.)

Ah, well. Since the airlines are never going to actually solve this problem, the best we can all do is to be kind to one another and wait to get off the plane. (And yes, I've sat next to Pooh-sized people, put the armrest up, and then we both just politely did the best we could.)
 
As someone who used to weigh in at 350 at 6"1", I can certainly understand how you feel. It took a long time and a lot of work but I'm now at 240 and hope to lose a bit more. I sincerely wish you luck in your weight loss attempt. You're wise to not try to crash diet.

I do have a question regarding the subject in this thread. Since SWA is all "general admission" seating, how do you stop someone from sitting next to you in the extra seat you paid for? If you ask them politely and explain the situation to them and they plop down anyway, what do you do? Would a flight attendant make them move? I got to thinking about this since most airlines these days are notorious about overbooking.
 
... I spent twisted in my seat. (I do that a lot, but this is the first time I paid for it medically.) The guy sitting next to me had no place but my space for his shoulders to go, but no one makes him pay for two seats.
(copied from another forum) You, very indirectly, make him pay for two seats. Actually you don't say any words about that subtopic but just get the flight crew to reseat him (or reseat you). If the head flight attendant fails to solve the problem, get the captain in on it. If the captain fails to solve the problem, get the ground complaint resolution officer in on it.

More word mincing. If someone plops down anyway on you, file an assault charge. If you purchased two seats, sit between them, taking some of each.

The airlines will solve the problem more quickly when the passengers start a fad of making the flight crew go through the motions of solving the problem each time it crops up, and also asking for compensation when they (the passengers) feel it appropriate.
 
I did call, actually :) I called both Airtran and JetBlue when I got to work tonight and got their policies from them. I'm likely to just stick with Southwest, though, and hope that the fare goes down.

Thanks!

Just out of curiosity...what was their policy?
 
i am certainly not a skinny chick so i do feel for pooh like people, usually

on flight back from WDW 2 weeks ago on AirTran (assigned seats i paid for) i was surprised to see what I thought was 2 people already sitting in the row, figured i'd have to get FA to ask them to move....

turned out it was 1 very large man (tall as well as wide) sitting in aisle seat and most of my seat next to it :eek:(his zone had been called, another issue where they didn't allow those who paid for preboarding to board 1st:confused3out of MCO groan).

we squished in, i was sitting on hump between DH & my seat with seatbelt high & loose vs low & tight:mad: took awhile to flag down FA.

Flight was sold out and FAs told me that once the gent was seated, they technically can't remove him:rolleyes11st time i heard that one.

I insisted the FA pull the arm down between the seats (helped abit, he still spilled over it & positioned his leg in my space. Turned out he & rest of his over-sized family all were sitting scattered throughout the plan-all in aisle seats! & a chorus of other passengers requested the FAs force down the armrests too.

i applaud the OP for being concerned! This group in question of 6 people (my DH estimated none were under 450 pds) had to have the fleeting thought they might inconvenience other passengers imo just didn't care or they'd pay for seats in the same rows to only squish themselves.

btw, i did complain during & after flight & got 2 $50 vouchers (more than cash value i paid for seats had CC reward vouchers for over 1/2 of flight costs) & automatic 1st class seats on next flight good for 1 year.
 
Just wanted to thank you for your consideration. I'm sorry it's going to cost you so much money.

Wish they just made those seats a little bigger for everyone. (I know..I live in la-la land.) As someone who flies a lot, I've noticed that the airlines seem to be concentrating on the seat size but pay no attention to shoulder size. Most men DON'T fit in their seats, when you consider how much shoulder space they generally require.

I'm currently getting over months of compressed sciatic nerve pain due to a long flight which I spent twisted in my seat. (I do that a lot, but this is the first time I paid for it medically.) The guy sitting next to me had no place but my space for his shoulders to go, but no one makes him pay for two seats. (He'd actually have legitimately needed 3 seats, since he was sitting in the middle and he was taking up shoulder space on either side.)

Ah, well. Since the airlines are never going to actually solve this problem, the best we can all do is to be kind to one another and wait to get off the plane. (And yes, I've sat next to Pooh-sized people, put the armrest up, and then we both just politely did the best we could.)

The last time I flew was on SWA and I got the window seat and then squished myself against it as much as I could so I wouldn't bother the woman sitting next to me (my parents were the ones who paid for the ticket, not me, and SWA wasn't so anal about enforcing the two-seat thing then). I try not to get up on flights as well, so that I'm not bothering anyone, but I flew to Anchorage once and that was just too long to stay sitting :( That one was on company dollar, so they didn't buy me two seats, either. I'm sorry about your pain. That's never fun :hug: I work with the elderly, so I hear all about that from them (ranging from knee pain to scoliosis, mostly). I hope it gets better for you soon, since that can't be easy to live with.

As someone who used to weigh in at 350 at 6"1", I can certainly understand how you feel. It took a long time and a lot of work but I'm now at 240 and hope to lose a bit more. I sincerely wish you luck in your weight loss attempt. You're wise to not try to crash diet.

I do have a question regarding the subject in this thread. Since SWA is all "general admission" seating, how do you stop someone from sitting next to you in the extra seat you paid for? If you ask them politely and explain the situation to them and they plop down anyway, what do you do? Would a flight attendant make them move? I got to thinking about this since most airlines these days are notorious about overbooking.

My old coworker was anorexic and bulimic and obsessed with working out. She looked like a skeleton with skin. I know my weight's not healthy, but neither was hers, you know? Besides, being overweight and then crash dieting doesn't work, since then your body thinks you're starving and it holds onto the weight anyway to keep you alive.

If you have two seats on SWA, they ask that you check in at the counter, not online. They give you a blue sleeve for pre-board and then also give you information on refunds (for if the flight's not full) and an airline marked "seat reserved" sign for you to put in the extra seat. If anyone goes for the seat, you can point it out to them and they'll find another seat, and the FAs will know that you legitimately have two seats.

Just out of curiosity...what was their policy?

AirTran's unpublished (:headache:) policy is that you have to buy two seats. I'm not sure how exactly they enforce it, since it's not published anywhere and I had to spend ten minutes on hold to get it from them. I'm not going to fly with them, though, because I don't like how they don't publish that information. I even found some news articles where the journalists had tried to get the policies from them and couldn't for some reason. I guess they didn't call :confused3

JetBlue's is more lenient and allows the passenger to make the decision. Their caveat, though, is that if your neighbor (or neighbors, if you're middle seat) complain, you will be moved if there's available space, or deplaned and made to buy a second seat if the plane is full. I've decided not to fly with them because their travel times are insane. Chicago to Orlando would be Chicago to New York or Boston to Orlando with the earliest possible flight leaving Chicago at 7am and not arriving in Orlando until 2:30pm :eek: My return flight, unless I wanted to pay a lot more, I'd have to leave the hotel at 6am :guilty:

i am certainly not a skinny chick so i do feel for pooh like people, usually

on flight back from WDW 2 weeks ago on AirTran (assigned seats i paid for) i was surprised to see what I thought was 2 people already sitting in the row, figured i'd have to get FA to ask them to move....

turned out it was 1 very large man (tall as well as wide) sitting in aisle seat and most of my seat next to it :eek:(his zone had been called, another issue where they didn't allow those who paid for preboarding to board 1st:confused3out of MCO groan).

we squished in, i was sitting on hump between DH & my seat with seatbelt high & loose vs low & tight:mad: took awhile to flag down FA.

Flight was sold out and FAs told me that once the gent was seated, they technically can't remove him:rolleyes11st time i heard that one.

I insisted the FA pull the arm down between the seats (helped abit, he still spilled over it & positioned his leg in my space. Turned out he & rest of his over-sized family all were sitting scattered throughout the plan-all in aisle seats! & a chorus of other passengers requested the FAs force down the armrests too.

i applaud the OP for being concerned! This group in question of 6 people (my DH estimated none were under 450 pds) had to have the fleeting thought they might inconvenience other passengers imo just didn't care or they'd pay for seats in the same rows to only squish themselves.

btw, i did complain during & after flight & got 2 $50 vouchers (more than cash value i paid for seats had CC reward vouchers for over 1/2 of flight costs) & automatic 1st class seats on next flight good for 1 year.

:confused::confused::confused: That confuses the heck out of me... Every airline I've looked into has had a policy regarding overweight passengers, usually requiring two seats or deboarding if the passenger hasn't bought two and is infringing on their neighbors. Even if the passenger is seated. If they're an airline you fly regularly, you may want to keep in mind what the woman I spoke to last night told me. She said that they do require people to pay for two seats and will ask them to leave if they haven't and are infringing. I mean, yeah, I'm concerned about bothering someone else, but I want to be comfortable on my flight, too :lmao:

For the record, I'm not as big as the man you mentioned :lmao: I'm hovering around 300 at the moment (yet no one ever believes that because of how I dress :confused3). I'd say for sure, but my scale is evil and keeps giving me different numbers :headache:

SWA actually posted a sale on fares today, but they're not for my dates. I could leave two days early, save $200 on airfare (even with the second seat), and then use that for two extra days at Disney if I wanted to, but the sale ends on Thursday and I won't have the money by then :guilty:
 
iFlight was sold out and FAs told me that once the gent was seated, they technically can't remove him:rolleyes11st time i heard that one. .
False.

Putting down the arm rest is not sufficient. A larger person may not infringe on the next person's space anywhere from floor to ceiling.

The flight crew should have asked for volunteers to take a later flight, offering a generous voucher. A chorus of other passengers should have been able to get to that resolution very quickly.

If you need two seats but are flying on just one company dollar, just keep quiet. If you are put off the plane, it's an involuntary bump from the point of view of your company. You would hope that the next flight can accommodate you but you would telephone your company travel office immediately to ask for advice while waiting.
 
im not saying what i was told by AirTran flight attendant was 'true', just the lip service i got:rolleyes1. I talked to several people on the phone @ AT afterwards, including rewards department & was told many different things (don't think it was speaking with 'forked tongue' moreso speaking out of their hats kwim? just giving me an excuse for the situation to try & placate me, i quit when i got 'compensation';)), including:

*as long as the seatbelt is fastened (wheter by an extension or not) there is nothing they can do for seatmate unless there are seats open to switch &

*once the door is closed, nobody enters or debarks the plane:confused:

*typically, we fly the last flight home, so asking to be rebooked same day was out of question in our case, although i was told they'd have been happy to do so if seats were available.

regardless, i hope u get a straight answer & enjoy your upcoming flights:wizard:
 
Actually OT because it does not pertain specifically to size:
... man sitting in aisle seat ... positioned his leg in my space ...
That guy was a jerk if he refused to move his leg upon your quiet request. Still a valid complaint though.
 
Because of my size (height and weight - this would be an issue even if I was thin) I am miserable flying coach. I have had some success with upgrading to 1st class when checking in online 24 hours ahead of time. The cost is usually $50-100. This time around I am flying 1st class. I am a cash only person too. What I decided was to cut other expenses and save for trips - ex I don't have cable. I know it is too late for this trip but thought the idea might help for the next trip. Sun country was $800 RT direct flight in 1st class. It is a lot for me to spend. I am a teacher and on a tight budget - most of the cost of the trip is a gift. But for me, it was worth it to be comfortable.
 












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