My crocs came today and they are the WRONG COLOR!! I ordered pearl and got pink. I got the $10 off discount for checking out with google but it doesn't reflect that on the invoice so I'm now afraid that if I return them I wouldn't be able to get the right color at the same price. I already have a pink pair and don't really want another. ARG, I really wanted the pearl ones too.
If anyone else gets the wrong color and returns them, please post and tell me if they acknowledged the $10.00 from Google.
I won't shop at Dick's again.
I got the wrong color, plus I got the wrong size. I ordered Pink in size 8-9 Womens.
I got Pearl in size 10-11. Even the size is wrong.
I called Dicks. I was told my only option is repackage the Crocs, send them back via UPS and wait. I should get a full refund in about a month as long as the return is accepted (whatever that means).
I told them I wanted to get Pink Crocs in size 8-9 which is what I ordered. I was told too bad. They aren't required to have the correct info on their website. If they get enough complaints Dick's "might" look into it. It's also not Dick's responsibility to send the correct size. Their shipping is done by another company. Sigh.
If I want pink crocs in size 8-9 I'm going to have to reorder.
Why would I trust a reorder? I ordered pink and got pearl. I ordered 8-9 and got 10-11.
DH's coworker's wife doesn't want my pearl Crocs in size 10-11 because she wears and 8-1/2.
I'd keep the pearl crocs if they were in the right size, but I don't think it's fair to take a customer's money, ship out the wrong color and the wrong size and say "too bad for you".
I'll stick with Shoebuy. I'll never order anything from Dick's Sporting Goods again.
I hope the rest who ordered their Crocs got the right color and size.
Oh, and Google Checkout says it's between Dicks and me. I am not eligible for another $10 off since I used the $10 off on my wrong order.