Access to Member Services - Accounting?

[psimon]

Am I the only one having trouble reaching Accounting in Member Services to pay my dues? It goes to busy as soon as I select that option from the opening menu.

---Paul in Southern NJ

 

[disneynutz]

Busy time of year. Can you pay online?

Bill

 

[psimon]

Busy time of year. Can you pay online?

Bill

I was given Amex gift cards and wanted apply them as well as the regular credit card.... didn't think I could use multiple sources online... I'll check.

---Paul in Southern NJ

 

[psimon]

I just looked..... If I wanted to pay the entire amount on one card now, online would work. Since I want to use up an Amex gift card as well, there is no way to enter the value of the Amex gift card.

Oh well..... I'll keep trying.

---Paul in Southern NJ

 

[disneynutz]

I just looked..... If I wanted to pay the entire amount on one card now, online would work. Since I want to use up an Amex gift card as well, there is no way to enter the value of the Amex gift card.

Oh well..... I'll keep trying.

---Paul in Southern NJ

Can you save the GC for your next DVC stay and use a point earning CC to pay your dues?

Bill

 

[daisyduck123]

I did not have any trouble getting thru to accounting on Friday. I had about a minute wait.

Hope you were able to get thru!

 

[bluecruiser]

Am I the only one having trouble reaching Accounting in Member Services to pay my dues? It goes to busy as soon as I select that option from the opening menu.

I had the same problem on Monday afternoon about 4:45 PM Eastern. Eventually I was able to get through and make my payment. Like you, I was using a gift card (although Disney not Amex) and was making a partial payment so there was no way to pay online.

 

[Snurk71]

I got the busy signal Monday afternoon too.called back and had maybe a 10 minute wait.

You could also fax your gift card info instead of calling.

 

[CarolMN]

There's no penalty until after February 14. I'm just waiting another week or two before I call. I want to use a rewards card so I can't do it online either.

 

[psimon]

There's no penalty until after February 14. I'm just waiting another week or two before I call. I want to use a rewards card so I can't do it online either.

I was putting only part of my Dues on the Disney Visa, the rest on Amex gift cards and rebate Amex cards I had received from other sources. Since my Visa cycle closed 1/14, I could then use the rewards earned on the first part to pay the remaining balance....

They did say Disney Gift cards were taking about a week to credit, and that even though I called in with credit cards, and even though they gave me confirmation numbers for the transactions, they also wouldn't credit my DVC account for a few days because of their backlog.

Good luck getting through all!

--Paul in Southern NJ

 

[Tinkerdreams]

There must be something wrong because I opted for the monthly payment and it was not taken out today. I confirmed I was all set a couple of weeks ago and they said everything was ready to go.

I've been trying to reach them today and get a busy signal constantly. I certainly hope they don't cancel my ressie for May because they haven't taken the payment. Ugh!!!

 

[MinnieGirl33]

There must be something wrong because I opted for the monthly payment and it was not taken out today. I confirmed I was all set a couple of weeks ago and they said everything was ready to go.

Don't worry. Every January, auto payments are taken out on the 15th instead of the 1st.

 

[Tinkerdreams]

Don't worry. Every January, auto payments are taken out on the 15th instead of the 1st.

Yes and today is the 15th and the funds have not been taken out yet.

 

[LisaS]

Yes and today is the 15th and the funds have not been taken out yet.

The day isn't over yet! I've been using monthly debit for a few years now. My January debit hasn't occurred yet. Check your bank transactions again tomorrow.

 

[Kidanifan08]

I just went on the website to pay our dues using the Disney Visa and it says online payment is not available 1/15/15-1/17/15. That seems a little odd, since today is the due date. Guess I hang on to our $$ a little longer.

 

[ThisIsJason]

Yes and today is the 15th and the funds have not been taken out yet.

Mine wasn't on until about 8PM tonight and is sitting as pending.

 

[Tinkerdreams]

Well I just checked my account this morning and no deduction has occurred. I'll check again in a couple of hours and if nothing has happened, I'll call MS. What a pain!

 

[ThisIsJason]

Well I just checked my account this morning and no deduction has occurred. I'll check again in a couple of hours and if nothing has happened, I'll call MS. What a pain!

I'd wait even longer than that. I just looked again, and now it isn't even pending. Money hasn't been taken, it is no where to be seen. I would assume it was a 'see if the money is available' thing. Same thing happened when I bought Southwest tickets a few months ago. First it was pending then it was gone, 4 or 5 days later the money was finally taken out.

 

[han22735]

If you log in and look at the transaction history under dues you'll see the payment for 1/15. Mine still hasn't actually come out of my bank account.

 

[DisneyFirstTimer10]

hmmm- mine was set to come out yesterday too, and under my transaction history doesn't show anything was taken out.