Well, I will be one to stand up for AAA. The agent I have used on my last couple trips was fantastic. She offered, but I did not have her do any adrs-how would she know if 6-8 isn't available at XYZ, we'd prefer ABC? That's a decision I can make on the fly, and with all the money and time I'm sinking into a Disney vacation, what difference does another 30 or 45 mintues make? I have gotten all of the reservations I wanted, during FD. Speaking only for my agent, she was quick to respond, knowledgable, helpful and friendly.
I have booked through Disney, and I have booked through AAA. I have found the service to be a wash, so if the AAA quote comes in cheaper than the Disney one, I'll go with it, and if not...I won't.
Ress