A word of advice for all my fellow DVC members!

[treloarf]

I'm going to post a separate post, but for those of you tracking this, here's some good news. It's not totally complete, but I am getting closer to a resolution.

I'm a member of AAA and called them today inquiring to purchase Hopper passes & to to see if they track the numbers. Here's what they said: "we are required by law to track the purchaser's name & number from the back of Hopper pass and keep on file for 4 years".

Gee, hmm, why would Connections be any different. Guess what, after calling & asking different questions, I finally found someone who committed to say "Customer Relations tracks the numbers on the Disney tickets". Gee, why didn't they tell me that days ago.

So I'm on my way to coordinating Connections ticket number disbursement & Disney cancel & reissue policies - I'm NOT going to lose this battle. I will keep everyone updated.

 

[WorknFires]

That's one of the best pieces of advice I've gotten from these boards! I'd have NEVER thought of that possibility. Luckily we have annual passes that aren't that hard to replace but I think I'll make copies just the same.

Cheryl

 

[iluvdisney]

treloarf - that is great news - hope it all works out for you!

 

[treloarf]

Talked with connections again today - now they're telling me they DO NOT track these numbers - and that the person yesterday gave me the wrong info.

I may have to pursue from a legal standpoint - they're really *(#*@ me off!

 

[Partridge4ever]

I'm sorry you're having so much trouble! Thanks for the excellent advice. I thought I'd lost our 7 day hoppers about a year ago. I bought them early and put them in a safe place. Too safe. The day we were supposed to leave I realized I couldn't remember where they were. I was a wreck. Luckily, I found them at the last minute. Maybe your tickets will still show up. Have you checked your bag to make sure there's not a small rip in the lining?

 

[Disneymagicfor4]

As a DVC member when can we buy tickets? I thought I could buy them at Disney store but a person at the 800 number told me I had to wait to get to OKW to buy them? All this talk of lost tickets and photocopying has me wondering if I am hearing the correct info. Thanks, we leave next wednesday. Kathy

 

[HorizonsFan]

It really depends on what kind of pass you want.
Park Hoppers and AP's can be bought at the Disney Store but there is no DVC discount.
UPH passes can only be purchased at WDW and have a DVC discount price.

 

[KathyR]

I have always scanned the backs of my tickets along w/the receipt, and given a copy to myself and a second to a trusted family member just in case. I actually scan them as soon as I get them and confirm that they are correct. I keep the tiickets in one place w/the original reciept and the copy for myself somewhere else. I feel pretty safe w/this set up. Before I had a scanner I just kept the reciept along w/the numbers that I copied from the backs of the tickets somewhere other than where my tickets were, but the scanner makes the whole process much easier

treloarf-
I hope you get your tickets replaced soon and w/o too much trouble! I will keep checking on your progress! Good luck!! It was nice of you to pass on this advice. I am sure a lot of people have learned from your experience!