A question about Amazon Prime

karensi

My Family and Disney are my two favorite things!
Joined
Jan 28, 2000
Messages
2,545
Hi, I have Amazon Prime, meaning if I order something from Amazon I don't pay a shipping price.
I have the Amazon Firestick and pay for and mostly watch Netflix on TV. But, if I should choose to watch a movie or whatever on Amazon, on my TV, do I get it for free because I have/pay for Amazon Prime?
Thanks
 
I watch Amazon through my Apple TV and there is category of movies that are included with Prime but, not every movie (especially newer movies) are included. The movie listing should indicate if it’s free.
 

Thanks all, that's helpful info.
The reason I'm asking is that I see a charge on my cc for $14.99 and it says Prime Video. When I click on "order history" it does take me to Amazon but I would definitely remember if I consented to pay $14.99 to watch a movie, which I wouldn't.
I also checked back into my cc history and it's not a recurring charge, like every month, for Amazon Prime. It's just this one time charge, for Prime Video, for $14.99. I think it must be a mistake or my card was hacked...Grrrr.
 
You have to enter a pin to do purchases or rentals that aren’t included.
Thanks so so much. Then that definitely was not me.
Trying to call Amazon is futile. I gave up on that.
But now I know for sure that wasn't me. Grrrr and thanks.
 
Thanks so so much. Then that definitely was not me.
Trying to call Amazon is futile. I gave up on that.
But now I know for sure that wasn't me. Grrrr and thanks.
I'd say it's time to get your CC company involved then. Dispute the charge and let them sort it out. They have a lot more pull than you do when it comes to contacting Amazon.
 
If you get nowhere calling Amazon..try the he;lp button..then the more help button. You can choose either a chat or to have them call you back. They are usually pretty fast with the call backs. I have had a lot more luck with that than trying to call them.
 
If you get nowhere calling Amazon..try the he;lp button..then the more help button. You can choose either a chat or to have them call you back. They are usually pretty fast with the call backs. I have had a lot more luck with that than trying to call them.

I've had pretty good luck on the chat in the past, too.
 


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