I flew with the cousins to these people.

I was sitting in my regular aisle seat close to the front of the plane. The family was sitting across from me with a kid in the window seat, mom in the middle, and a kid in the aisle seat, with dad in the aisle seat just in front of them. Each kid had a DVD player that they started as soon as they got on the plane and dad got on his cell phone. Just before take off,the FA made the announcement about all electronics being turned off. I guess this family didn't think the announcement applied to them, because they just totally ignored her. From the front of the the coach area, the FA again made the announcement, looking directly at this family. Again she was ignored. She finally had to walk right up to them and told them to cut off their electronics, so we could take off. The dad just looked at her and said, "I will in a minute, this is an important phone call". She got really firm and tell him to hang up now, then she looked at the mom and told her to have both kids cut off their DVD players. The dad, who was still on the phone, told the person he was talking with to hold on just a minute, then looked at the FA and told her, "It'd be better to let the kids keep their DVD players on. You really don't want to hear him (pointing at the about 7 y/o in the aisle seat) throwing a temper tantrum if we cut his movie off".

He then went right back to talking on the phone. By this point the other FA came and got involved and told the family in no uncertain terms to cut off the phone and DVD players. The dad still didn't seem to get it and said he would in a minute as soon as he finished his phone call. At that point they were told to cut off their electronics now or they'd be escorted off the plane. They finally did, but the dad demanded the FA's names and said he was going to make a complaint because they were rude to him.


This family was a pain to the FA the entire flight (in and out of their seats, digging in their carryons in the overhead, back and forth tto he rest room every few minutes, contantly pushing the light asking for more soda, a different soda, more pretzels, then arguing with her when they asked why they couldn't get some of the snacks out of the basket that the first class passengers were getting, saying their kids were tired of the pretzels and wanted something else and they had seen the people in first class with better snacks).