A cruise fanatics family review of WDW
We are a family of 4. We are in our 30s and the two girls are 5 and 10. We usually cruise on vacation but thought it was time to do Disney. First impressions well not great. On the way to our room at POP we noticed two of those black rat trap boxes sitting at the edge of some trees and shrubs. What a turn off. I understand that they need them but come on hide them a bit hey its Disney put under a fake rock or farther away from the line of sight at least. The room was adequate if you didnt mind mold in the corners of the bathroom. The chamber maid hardly put any effort into cleaning. Mirrors had streaks all over it for the entire 8 nt stay. We were also not happy at being woken from a phone call at 8am from lost and found to see if we had found a ring from the prior guest. Come on cant you call during the day and leave a message!! Staff well we are use to the friendly happy staff on a cruise. We had to work at getting smiles from any CM. I was also shocked at how uninformed the staff is when we asked basic questions. Example: I asked 4 CMs including one manager and guest relations about internet where it was available. None of them had an answer. Another example I Asked what was the best way to get from POP to boardwalk and again came up empty. Food at the POP was horrible. Granite it is a value resort but they could easily do better. The guests were not much better. On a cruise we have run into a fare share of rude people but not like Disney. It was disheartening to see perfectly healthy adults sitting on the bus all proud of themselves that they had a seat but would never offer their seat to an older lady who obviously needed to sit. This situation played over and over again. I was also shocked at the way people parented their kids. Over heard a mother say to her daughter who wanted to swim in the pool rather then go to the parks again bribe her by telling her if she was good and stopped crying that she would take her to chuckee cheese when she got home ..come on lady you are at Disney!! Way to many parents pulling tired kids around and around the parks when the kids just wanted to rest at the hotel. We were not impressed with the service or shall I say the lack of. Maybe we are spoiled by cruises but they even said next vacation they want to cruise. The parks werent much better. At MGM we saw the rat trap again as we left Indiana Jones. Bathroom were frequently a mess. Trash cans over flowing toilets I could not use do to the filth. Generally it was a disappointment. I did not go expecting a cruise but I sure expected to be Wowed and frankly we werent.
To wrap up it would have been a lot better if the staff were better ( friendlier and knowledgeable), the guests were well mannered, didnt have to see rat traps, room cleaner(no mold) bathrooms cleaned in a timely manner and food at the pop brought up to at least edible. Just our opinion. Now I will end it at that and start planning my next CRUISE!!
We are a family of 4. We are in our 30s and the two girls are 5 and 10. We usually cruise on vacation but thought it was time to do Disney. First impressions well not great. On the way to our room at POP we noticed two of those black rat trap boxes sitting at the edge of some trees and shrubs. What a turn off. I understand that they need them but come on hide them a bit hey its Disney put under a fake rock or farther away from the line of sight at least. The room was adequate if you didnt mind mold in the corners of the bathroom. The chamber maid hardly put any effort into cleaning. Mirrors had streaks all over it for the entire 8 nt stay. We were also not happy at being woken from a phone call at 8am from lost and found to see if we had found a ring from the prior guest. Come on cant you call during the day and leave a message!! Staff well we are use to the friendly happy staff on a cruise. We had to work at getting smiles from any CM. I was also shocked at how uninformed the staff is when we asked basic questions. Example: I asked 4 CMs including one manager and guest relations about internet where it was available. None of them had an answer. Another example I Asked what was the best way to get from POP to boardwalk and again came up empty. Food at the POP was horrible. Granite it is a value resort but they could easily do better. The guests were not much better. On a cruise we have run into a fare share of rude people but not like Disney. It was disheartening to see perfectly healthy adults sitting on the bus all proud of themselves that they had a seat but would never offer their seat to an older lady who obviously needed to sit. This situation played over and over again. I was also shocked at the way people parented their kids. Over heard a mother say to her daughter who wanted to swim in the pool rather then go to the parks again bribe her by telling her if she was good and stopped crying that she would take her to chuckee cheese when she got home ..come on lady you are at Disney!! Way to many parents pulling tired kids around and around the parks when the kids just wanted to rest at the hotel. We were not impressed with the service or shall I say the lack of. Maybe we are spoiled by cruises but they even said next vacation they want to cruise. The parks werent much better. At MGM we saw the rat trap again as we left Indiana Jones. Bathroom were frequently a mess. Trash cans over flowing toilets I could not use do to the filth. Generally it was a disappointment. I did not go expecting a cruise but I sure expected to be Wowed and frankly we werent.
To wrap up it would have been a lot better if the staff were better ( friendlier and knowledgeable), the guests were well mannered, didnt have to see rat traps, room cleaner(no mold) bathrooms cleaned in a timely manner and food at the pop brought up to at least edible. Just our opinion. Now I will end it at that and start planning my next CRUISE!!
