A CM said WHAT???

[TheRustyScupper]

. . . I had always thought that Americans were much nicer than UK people . . .

1) I have traveled extensively in the UK/Europe and China.
2) I find people are pretty much the same, all over.
3) Some are nice, some are not nice.
4) Most people are pleasant and accommodating. *


* OK, So the French do seem to have cornered the market on rudeness.

 

[sheepygirl23]

My Fiance aNd I were at OKW one year and went to get the bus. We saw the bus coming and ran for it, well,the driver just looked at us and kept on going...!!!! He could of stopped and picked us up. There was another CM there that worked at the hotel adn saw the whole thing and she apologized for the bus driver, saying that he should have stopped because there was no other cars or buses in the way and took down the bus number and said she was going to report him. I felt bad for him but he could have stopped for us.

 

[txkatherine]

I love this thread. I am laughing crying because some of these are are so funny, sad and shocking but funny. The way they are written you can almost hear the conversation. People say the stupidest things!

My favorite line is from DisneyAggie who said that she looked at Miss France like she had a snake on her head! What! BTW I'm an Aggie from Frisco Tx too!

 

[vhoffman]

Last Christmas we were at MGM and had the nerve to "ask" a CM about the bus route. He replied that there's soooo much information about Disney and how could I expect a CM to "know everything?" He then said "that's like asking me if the chef at the Paris restaurant uses too much spices in his cooking". He could has just said he wasn't familiar with the bus schedules and then made an attempt to find someone who did, instead of his smart-aleck crack. Ruined the rest of my evening.

I read the post about the CM's remark to the man in the wheelchair, asking him why he was there by himself and couldn't he find anyone to come to Disney with him. Its making me feel bad right now. How dare he humilate and belittle a paying guest (yes, disabled people pay the same price as everyone else!). He should have said to the CM "Well, I can afford to come here to treat myself, while you're stuck working here. What's the matter, couldn't you find a job anywhere else?"

 

[vhoffman]

honestly, Disney should read this thread !!!

 

[Marseeya]

Our experience with a rude CM wasn't in WHAT he said -- it was that he said nothing at all.

We waited around at the Contemporary after dinner one evening to get a ride at the front of the monorail to surprise DD. We only had to wait a few minutes before there was an opening and the pilot (or whatever they're called) acted a little put out by our presence. We tried engaging him in conversation, but quickly stopped talking to him because he was so unresponsive. The whole experience was just awkward and uncomfortable.

Other than that, the only rude behavior we saw came from the guests.

 

[disneyaggie]

What! BTW I'm an Aggie from Frisco Tx too!

Howdy from your neighbor!

We have a Dis Meet here in Dallas on January 21. It's posted on the Dis Meet board -- we would love to see you there!

 

[Jackie H.]

We just got back last night. Had a great time....but I will forever remember this CM.

We were riding Primeval Whirl for the second time - a 10 minute wait. Anyway, as we go around one of the 'whirls' I see something coming right for my eye. I only have enough time to close my eye before a yellow jacket or hornet or something stung me just under my right eye Man, it hurt terribly! I got off the ride thinking I was going to be sick. My 11 yo DD helped me to the restroom and I wet a paper towel...but it was swelling and I was feeling sick. I sat a few minutes on a bench, but decided I needed to go to First Aid. I knew it was almost time for the parade, but hoped I could go behind the crowd and get there. It worked fine that way until we got to Pizzafari. At that point there is no 'behind the crowd'...there is a narrowing of the path and trees and planters on either side and the parade was coming.

A CM standing there said she absolutely couldn't let us pass because the parade was coming. And honestly, she was right...I could barely see out of the eye at this point (because of the swelling and my holding the wet paper on it) and I just might have gotten run over by a float!

So she said, go back inside (the pizza place) and tell them the problem and one of them will take you around the back way. So we go inside.

There is a CM in there, she is a senior citizen. She is dressed all in that bright red outfit with all the funny designs on it and she had on a nametag. We walk over to her and explain the problem and she says.."we don't have a First Aid in here". I said, I know it isn't in here....it is just up the path aways, but because of the parade I can't go that way...the CM outside said someone in here could take us the back way.

She said: "Well.....I don't live around here"

My 14 yo DS just lost it then. He was laughing so hard! My DD started laughing...even I was giggling while trying not to be sick. We just left her....she was standing there so confused looking....like she had no idea what I could've been talking about. SHE WAS A CM!!! Between my pain, nausea, blurry vision and confusion I have no idea what her name was.

We found another CM who told us we absolutely under no circumstances would be allowed backstage. I never did get anyone to help me....we just waited outside until the parade went by and then I went to first aid. I kept thinking how several years ago when my DD was throwing up at AK...they took us backstage (after a stint in First Aid) and a CM carried her to a van and they drove us to the door of our resort. No one was so concerned with us being backstage then!

I didn't get all upset by any of this (I hope my post doesn't sound like I did). Disney certainly can't control the behavior of insects. And the 2 CMs who refused to help us obviously were not trained very well by their supervisors. Or the level of service at Disney World is falling to the level of every other tourist place (instead of being WAY above everywhere else).

But that older CM saying "I don't live around here" I have no idea what to make of that one. I told my kids....either she is in the beginning stages of demenia or she just used the oldest line in the world to get us to go away! Either way, it provided a really funny memory for us all.

 

[Luv2Roam]

99% of CM are wonderful and friendly. But it does take a certain person to be a CM, and I suspect some are not CMs long.

We had one awhile ago we still laugh over.

It was a waitress in World Showcase in a sit down. I wanted to treat a family next to us with the DDE discount. I have tried this before at other WDW restaurants and until then, no luck.

We had been chatting with the other family and knew they were not on a dining plan, no discounts, etc. They had kids, who were eating next to nothing, but paying I am sure a good price.

I asked the waitress about sharing the discount. She was apprehensive. And I told her if she could not, I understood, that I had not mentioned it to the family. I just thought it would be nice to give them a Disney moment.

The waitress replied she would try, but it depended on how stupid her manager was.
We tipped her well because she pulled it off and the family was very thankful.

Probably in her language she did not mean to say stupid. But we got the point (and the discount for the family).

 

[Luv2Roam]

Here is a good one from last night at MK.
DH had to return to the car, and took the tram.
He hopped on a tram to return to the TTC from the parking lot.
A new CM was being trained, who was riding on the back with the microphone. Some CMs are loud and clear. Some have their mouth right on the microphone and no one can understand one word they are saying.
This one was an impossible one to understand. English was not his strong language and DH said no one could understand him during the ride.
But what was so funny is when the tram is ready to go, most of us are familar with the "Driver Clear" (honk, honk).
This one earning the ears said, "Drive Safe."
And the driver did not move the tram until the CM finally said Driver Clear.
I bet he remembered from then on.
But we laugh at the Drive Safe. Cute.

 

[Luv2Roam]

I recall being on a bus to DTD years ago too. You would think criteria for a WDW bus driver would be to speak English, due to tourists. I think all the English he knew was "West Side No" (shaking head No).

 

[paigevz]

Well, I just want to say that an explanation for some of these weird comments are that the CM's are probably College Programers and let's face it their kids ( I was in their shoes once). That said.............I was very good friends with a certain Peter Pan that always would encourage kids to pick their boogars and I thought that was really inappropriate and totally out of character. He also said other VERY out of character things spontaneously that embarrased me.

If that's the Peter Pan in your sig, I KNOW him! He played with my son. He did a few things that I found a bit odd, but I work with a man very like him, who was my son's Kindergarten teacher, so we were both used to that sort of thing. I'm absolutely sure it's the same Peter, and we love him!

 

[coby421]

Subscribing

 

[AllyBri]

Had a CM tell my 5 year old GS that he could not have his picture taken with Buzz, because he was wearing a Yankee shirt. I said, what, she repeated herself. I look down at my GS, tears streaming down his face, as he is unbuttoning his shirt, trying to take it off.
This was not a young person, this was a woman in her fifties.
How anyone could be mean to a child, anywhere, anyplace is beyond me.

 

[pampam]

Had a CM tell my 5 year old GS that he could not have his picture taken with Buzz, because he was wearing a Yankee shirt. I said, what, she repeated herself. I look down at my GS, tears streaming down his face, as he is unbuttoning his shirt, trying to take it off.
This was not a young person, this was a woman in her fifties.
How anyone could be mean to a child, anywhere, anyplace is beyond me.

What a mean thing to do! Surely she corrected herself, or appologised!

 

[Mariposa]

One would hope she was kidding... but, as it clearly upset your GS, she should have apologized and done something to make it up to him.. I think that a lot of people don't realize that children often don't get adult humor. Poor kid.

 

[Leighannapb]

Had a CM tell my 5 year old GS that he could not have his picture taken with Buzz, because he was wearing a Yankee shirt. I said, what, she repeated herself. I look down at my GS, tears streaming down his face, as he is unbuttoning his shirt, trying to take it off.
This was not a young person, this was a woman in her fifties.
How anyone could be mean to a child, anywhere, anyplace is beyond me.

I have several ideas going through my head on how I would have handled that situation. Two have "me in her face" and "supervisor" in them.

 

[dixiedizfan]

Last week while waiting at a turnstile to enter MK, a young Spanish-speaking couple with a toddler in a stroller was next to us. They put their cards through the scanner and then went to push the stoller through. A cast member with a VERY loud voice practically shouted "How old is your child?". The mother answered "three." The cast member then (again shouted) "He needs a ticket!" The couple looked very distressed and the dad said "one month", which I took to mean the child was just a month over 3 (unfortunately). The cast member then really shouted "Sir, he is NOT one month old ... buy him a ticket!" The couple was sooo embarrassed.

 

[KandiB47]

I told a CM that someone had left a dirty diaper in a row of the Muppet Show, and the CM said, "Don't sit near it."

I took his name after the show, and he looked really scared that I would report him, but I'm too nice, and I didn't.

I was at one of the 3D shows (can't remember which one) in Dec and the person sitting next to me left their baby's diaper on the seat. I was going to say something to them but I got scared. Was this the same diaper or is this a common event to leave dirty diapers at the shows?

 

[sz9144]

I have 2 adopted sons from Guatemala (very dark skinned, mayan appearance) and my husband and I are very very pale and caucasian.

we were at a kiosk outside the buzz ride and my son says, "hey mom look at this." and the cast member looks at me and says "those are YOUR kids?"

very put off by that...