I had a very bad experience with them a few years ago. We rented a crib which they delivered, but when I started putting it together, I noticed a crack in a plastic support piece under the crib. There was absolutely no way I was going to put my child in a broken crib. I called them to report the problem and they told me there was nothing wrong with the crib and they would not refund my money. We were staying at GF and they ended up having a full-size crib I could use, so we used theirs and sent the other one back. Their customer service was horrible and they don't appear to be too concerned about the safety of children. I would steer clear.