I am using spyhunter right now for this specific problem ...Norton has left a bad taste in my mouth for many years .....But I do thank you for your input and knowledge //
THAT IS TOTALLY TRUE....
... Mac computers have virtually no problems with these virus and spyware things. I don't exactly know why - technically. But - the disadvantage of a Mac is the vast majority of the personal PC world is using windows based machines. And if you have much need for swapping data or files with others - in particular with common applications - then you might want to remain in a windows envioronment - and just use a standard anti-virus program and you should not have many security issues. Oh yeah... you should try to knock off of opening unknown origin emails. And be very leary of anything attempting to load things onto your computer.
At any rate - your situation sould resolvable. When experiencing moments when things are unknow and when you're inconvenienced - it must seem fustrating. Just work your way around it.
Or buy a MAC! <chuckles>
Took it back to the store and this time the asst mgr said he would take care of it. Waited 1.5 weeks, no word, went back to the store. They check around and the asst mgr said the tech center called and said the unit was not repairable so they sent in a new, replacement laptop that morning. Puts it in a bag and was ready to send DW on her way. The district mgr was there so DW pulls the "new" laptop out of the bag....it was our original laptop!!!! 
So that was it...she WENT OFF on both of them. THIS time I don't think she'll be as forgiving if they mess around with her 
That is so sweet Andy!You can put your voice on it over the net? Wow.
I try really hard to keep junk out of the house (until DH brings some home) but right now I have 12 CASES of Thin Mints among other GS cookies about 20 feet away.
So one Pirate says to the Other - " I see you got both ears pierced "
and the Pirate Says " yep , they were on sale "
Confused the Pirate says "Sale ??"
and the Other Pirate replies " Yep they were a Buccaneer"
I know its stupid , but I feel looopy tonight
okay one more for the night ..
Long ago lived a seaman named Captain Bravo. He was a manly man who showed no fear in facing his enemies. One day, while sailing the seven seas, a look-out spotted a pirate ship and the crew became frantic. Captain Bravo bellowed, ''Bring me my Red Shirt.'' The First Mate quickly retrieved the captain's red shirt and whilst wearing the bright red frock he led his men into battle and defeated the pirates.
Later on that day, the look-out spotted not one, but two pirate ships. The captain again called for his red shirt and once again, though the fighting was fierce, he was victorious over the two ships. That evening, all the men sat around on the deck recounting the day's triumphs and one of the them asked the captain, ''Sir, why do you call for your red shirt before battle? The captain replied, ''If I am wounded in the attack, the shirt will not show my blood and thus, you men will continue to fight, unafraid.''
All of the men sat in silence and marveled at the courage of such a manly man as Captain Bravo. As dawn came the next morning, the look-out spotted not one, not two, but TEN pirates ships approaching from the far horizon. The crew stared at the captain and waited for his usual reply.
Captain Bravo calmly shouted, ''Get me my brown pants.''
1,000
Just celebrating my own personal pirate.
This is my 1,000th DIS post.
Morning sir,i'll be glad when the wait is all over either were on or were not simple as that,blood pressure can't take much more of the wait....
Andy do you have a link for formal hire?....thanks...
