I got this rate, too! Thanks everyone! The first CM didn't know about it and had to get her supervisor to help her with the code. I was thankful that she did that, but she did do a lot of other things that I knew weren't correct. She told me there was no way to guarantee connecting or non-smoking rooms. I knew differently since I held such a reservation in my hand at the time (but I didn't want to get into that with her). I know there is a code they can put in that will make that show up, but some of them just don't know how to do it. I knew she was refusing to check for the rate at ASMo because she had already done all the work plugging my information into ASSp and didn't want to redo it. (I had never mentioned ASSp--she just told me it was there after she had already done all of her work on the ressie. When I asked if she could check availability at ASMo, a little too quickly she said it wasn't available.) She also insisted that since I needed 2 rooms that I had to have two separate ressies. I knew this was not true because I've done this so many other times. She also gave me the incorrect address to send my deposit to. (I knew this since I had recently sent in a different one!) Having said that, I was grateful that she went to the trouble to find the rate for me. I called back immediately--spoke to another CM and of course there was availability at ASMo. She was able to give me one reservation instead of two. She said the address I had been given to send my deposit in was totally wrong. I know none of you are a bit surprised at anything I've said. I'm just glad it all worked out in the end