So you all remember the pics & my review of the nasty motel we stayed at in April????
Here's the response back from the motel managers:
I wanted to take a moment to formally apologize for the inconvenience of your stay with us two weekends ago. As I had explained to you, we have made many attempts to deal with our persistent carpet problems. Our carpets are shampooed and washed every month. As explained, the dirt you saw on your childs socks and feet was from the Disneyland Fireworks residual which floats around in the air. This is most unfortunate and embarrassing for us when our guests convey their concerns. We have made many attempts in the past to bring this issue up with Disneyland Sales representatives, but have not succeeded in decreasing the problem. I was surprised to read from your complaint that there was no weather strips around your door this is something I will surely look into with our maintenance, as well as taking care of some of the other issues you had taken pictures of.
As for us being the owners of this property, please allow me to inform you that our position here is that of Resident Managers. This means, we are offered the job to stay here and manage the hotel for the corporate owners our incentive is not purely to collect money and show little or no concern for our guests comfort. We take these complaints very seriously, and try our very best to avoid future problems.
Once again, we apologize for the inconvenience and hope that this experience does not deter you from making future reservations with other properties around the United States. We do have a reputation to uphold, and will try our very best to repair the recent problems you encountered.
I just have to laugh that they think Disneyland should be responsible for this problem....... we've never encountered this problem with the other motel/hotels around the park.........
Bottom Line: They don't have a clue how to manage a motel or clean. It wasn't just firework soot, there was built up filth thru-out the room....not just carpets!!
Thought you'd all like to see how they responded...... I did review them on TripAdvisor...... word of mouth goes a long ways as well!!!!
He loves his womans!!!! (his quote...not mine) 
I'm so glad you're starting to feel better!!!! Can't wait to see what you add!!!!!
