2026 MMB info Announced

[AZMermaid]

As far as saying BY in my wallet, I just removed and readded the card and it now shows. My new annual pass is designated now as well.

 

[Hubalorian]

Got my 24 OTUP from Saratoga and Grand Cal

 

[achinforsomebacon]

I told the CM that I find the program to be confusing and silly. As an example - it is per member, meaning when I purchase it on a co-owned membership with my husband then he can't access the priority waitlist in the lounges if I am not there. In that example, he would have to also purchase MMB; however, if he purchases, he can't take advantage of the bonus OTUP if I already purchased them under our co-owned membership. The CM agreed and noted that we could each get the 30 day memory marker. I realize they are on recorded lines but I did get her to agree that this is silly and confusing when certain aspects of the program apply at the member level and others apply at the membership level.

I called asking if he could purchase the bonus OTUP if I had already purchased and the CM didn't have an immediate answer. She had to check with someone. I wonder what would have happened if he just called to purchase MMB and the OTUP at the same time.

From my conversations with MS:
- priority access at lounges and memory maker is per member meaning each member on a membership has to purchase
- Bonus OTUP is per membership meaning if each member on a membership purchases to take advantage of the benefits named above, only one member has access to the OTUP.
- I don't know how accessing the characters in the lounges works - per member or membership

Here's another example of how no one seems to know what's going on. Called to ask about using the BOGO on our membership that isn't eligible for membership extras. Was told BOGO only applies to eligible membership. That's not found anywhere in the documentation and I'm pretty sure people here have reported doing it but whatever. The interesting part is that they said multiple times that you could get the 12 BOGO on two use years in the eligible membership within the same 2026 benefit period. Umm what? That would be great but that part is specifically addressed in the documentation. They really need better training and documentation on this program.

 

[Sandisw]

I told the CM that I find the program to be confusing and silly. As an example - it is per member, meaning when I purchase it on a co-owned membership with my husband then he can't access the priority waitlist in the lounges if I am not there. In that example, he would have to also purchase MMB; however, if he purchases, he can't take advantage of the bonus OTUP if I already purchased them under our co-owned membership. The CM agreed and noted that we could each get the 30 day memory marker. I realize they are on recorded lines but I did get her to agree that this is silly and confusing when certain aspects of the program apply at the member level and others apply at the membership level.

I called asking if he could purchase the bonus OTUP if I had already purchased and the CM didn't have an immediate answer. She had to check with someone. I wonder what would have happened if he just called to purchase MMB and the OTUP at the same time.

From my conversations with MS:
- priority access at lounges and memory maker is per member meaning each member on a membership has to purchase
- Bonus OTUP is per membership meaning if each member on a membership purchases to take advantage of the benefits named above, only one member has access to the OTUP.
- I don't know how accessing the characters in the lounges works - per member or membership

The person waiting to go up to the lounge after hours to see the characters must be the owner who purchased it.

So, if you have MMB, you must be there.

 

[Sandisw]

In case anyone didn’t see, the website is having difficulty allowing those of us who had MMB for 2025 to purchase it for 2026.

I assume you can call… but that is why there is not a link anymore to purchase.