2026 DVC Member Cruise

So how do we get from London to Southampton? I can't say which airport yet until we start to look at airfare. I know the train system is great in U.K. Thinking to spend a night there before boarding.
Easy train from London Waterloo to Southampton Central. Takes about an hour and fifteen minutes. There is a nice Hampton Inn that is walkable to Waterloo.
 
I just received my Disney VISA statement and they did not apply the no interest promo to my cruise payment. I will be calling them, but wondered if this happened to anyone else? My payment towards this year’s member cruise (booked last year) was included under the no interest promo without need for a phone call.
 
I just received my Disney VISA statement and they did not apply the no interest promo to my cruise payment. I will be calling them, but wondered if this happened to anyone else? My payment towards this year’s member cruise (booked last year) was included under the no interest promo without need for a phone call.
Were you able to find anything out on this? Thx
 
Were you able to find anything out on this? Thx
Short answer, no.

Long answer…I called Chase and spoke to two customer service agents who were very nice and told me the purchase was incorrectly coded as a time share purchase, not a vacation. The second agent said I needed to call Member Services and ask them to fix the coding on their end.

I called Member Sevices and spoke to an agent who needed to speak to her supervisor. She didn’t know anything about “coding” and said they just run the card. She offered to cancel for free and rebook on a different credit card for $95!!! Or, she said I could call Chase and request they fix it on their end.

So, I called Chase again and spoke to another very nice agent. She saw the purchase was coded wrong and compared it to my 2025 member cruise purchase that was correctly coded as a vacation. Again, she had to speak to a supervisor who gave her permission to escalate it to their promotions department. She said it takes about 4 business days for them to review it. That was Tuesday and I received a letter today stating they were reviewing my case.

Hopefully I get good news by early next week!
 
Short answer, no.

Long answer…I called Chase and spoke to two customer service agents who were very nice and told me the purchase was incorrectly coded as a time share purchase, not a vacation. The second agent said I needed to call Member Services and ask them to fix the coding on their end.

I called Member Sevices and spoke to an agent who needed to speak to her supervisor. She didn’t know anything about “coding” and said they just run the card. She offered to cancel for free and rebook on a different credit card for $95!!! Or, she said I could call Chase and request they fix it on their end.

So, I called Chase again and spoke to another very nice agent. She saw the purchase was coded wrong and compared it to my 2025 member cruise purchase that was correctly coded as a vacation. Again, she had to speak to a supervisor who gave her permission to escalate it to their promotions department. She said it takes about 4 business days for them to review it. That was Tuesday and I received a letter today stating they were reviewing my case.

Hopefully I get good news by early next week!
What a pain! Keep us posted!
 
Last edited:
Short answer, no.

Long answer…I called Chase and spoke to two customer service agents who were very nice and told me the purchase was incorrectly coded as a time share purchase, not a vacation. The second agent said I needed to call Member Services and ask them to fix the coding on their end.

I called Member Sevices and spoke to an agent who needed to speak to her supervisor. She didn’t know anything about “coding” and said they just run the card. She offered to cancel for free and rebook on a different credit card for $95!!! Or, she said I could call Chase and request they fix it on their end.

So, I called Chase again and spoke to another very nice agent. She saw the purchase was coded wrong and compared it to my 2025 member cruise purchase that was correctly coded as a vacation. Again, she had to speak to a supervisor who gave her permission to escalate it to their promotions department. She said it takes about 4 business days for them to review it. That was Tuesday and I received a letter today stating they were reviewing my case.

Hopefully I get good news by early next week!
This happened to me for the 2021 Member Cruise. Chase eventually fixed it but it took months and was a hassle.
 















New Posts



DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top