Hi all! Relatively new poster but longtime lurker coming out of her shell!
I'm going back to BC in May with my mom for a 'girls trip/PhD graduation celebration' after doing my honeymoon at BC and my first anniversary at YC the past two years with my husband. It's mom's first time back to the world in almost 30 years, and I am so excited to take her around and show her everything that's changed (she didn't even realize that there are more resorts than just the 3 monorail ones, and she was sad that "Birthdayland" wouldn't be at the MK!).
Anyway, I booked this trip through Orbitz, when I usually go through Disney directly. I'd like to make some room requests, specifically a refurbished room close to the main elevators. Mom is on the cusp of being able to walk the whole day fine, and needing to use an
ECV (which she absolutely does not want to do), and knowing what some of the corridors at the BC can be like, I'd like to make the hotel part of the walking as easy for her as possible. Close to the elevators is a bigger priority for us than a refurbished room is. I've put both "close to the elevators" and "high floor" on my online check in to try to get these things, but I'm also wondering if I should try to convey these requests to Orbitz. However, going through Orbitz, I fear that the requests won't get relayed back to Disney, will get lost/confused somehow in translation, or worse, that the room assigners at Disney will be passive-aggressive (paranoid of me, I know!) and give us the exact opposite of what I'm asking for.
Has anyone gotten their room requests when done through Orbitz? If so, did you make the requests through online chat or by calling? I know that I can always go up to the front desk once we're at the BC and inquire if they can move us if the room is far down the hall, but the more I can do before we actually get there, the better.
Thank you!
(PS - I know that a new BC/YC thread will be starting soon, thank you natebenma for all your hard work! If you'd rather me re-post this to the new thread when it comes out, I'd be glad to do so!

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