Hi! Well, my 11-almost 12-yr-old DD is suddenly having the most awful problem! I know she's hormonal, etc., but her beautiful hair now looks like she rubbed Crisco all over it! She gets out of the shower and dries her hair...it still looks wet and all she can do is put it in a pony tail. We've tried some different shampoos...since she has thick tangly hair she must use conditioner but she only uses it on the bottom half - nothing is helping. Any suggestions? This particular pre-teen problem didn't happen to me, so I have no idea! She's getting upset and I'm afraid I'm not helping because I talk about it...of course she then feels "she" is bad, not her hair. I feel terrible!! Thanks for any tips! 
