ladyandthetramp2
Mouseketeer
- Joined
- Feb 12, 2008
I suspect for gluten free you will be fine!! They kept giving her gluten free food (which is not her issue). I know there is gluten free rolls, many different pastas too, and I think GF free pancakes.
We got a call from DCL before I even contacted them
I can not say any more it's between DCL and us for now, sorry
But thanks for everyone's help!!
I just recently sailed on Dcl and I too have a food allergy. Our servers were very concerned and let me know everything on the table which contained my allergy. I felt very comfortable eating knowing they were on top of it.
On the other hand, I have a complaint of unruly children. They have deck 5 to run around and be loud and crazy. The rest of the ship is for everyone! Guests should not have their cruise "ruined" because parents can't control their children during shows, dinner, and stop them from running up and down the hallways at times of night. And, why are children allowed in the 'adult only' areas?
Anyone else notice these problems?
Not sure where to post this, but where should we send a formal complaint? (we were on the Magic). Things did not go well at all regarding dd's allergies.
We even went to guest services multiple times and no one even called us regarding the problems and concerns!! Just very disappointed
WDW was so much better!!! we did use a TA do I contact her? or DCL?
Can you please share your experiences with me? If you don't want to share it publicly, can you PM me? I'm sailing on the Fantasy in March and I'm kind of worried about how they're going to handle our allergies. I have Celiac Disease with extreme sensitivity to gluten and cross contamination, my mom has Celiac Disease and a soy allergy, and my brother has a peanut allergy.
kuhltiffany said:The newer ships both have separate allergy kitchens where they make the specialized meals to avoid cross-contamination. I've heard the older ships don't, which makes them not as well equipped for allergies. My DS has a peanut allergy and my DH has a gluten allergy, we've been on both the Dream and the Fantasy with no problems...
The newer ships both have separate allergy kitchens where they make the specialized meals to avoid cross-contamination. I've heard the older ships don't, which makes them not as well equipped for allergies. My DS has a peanut allergy and my DH has a gluten allergy, we've been on both the Dream and the Fantasy with no problems...
If there are kids in the adult only areas, a word to the closest CM will do. I understand that kids in the adult pool area on the Dream is a big problem, mostly due to the layout of the elevators and the area surrounding the pool. I agree about controlling the kids in the shows, it bothers me that those parents don't seem to think it'll impact others when their "darling" wants to run up an down the aisles, or bounce up and down on the seats in front of others.
sgoney said:I'd like to know the outcome. This is concerning bc my husband has a shellfish allergy and I know that shrimp is served frequently
hawaiian mickey said:aloha,
I just ask GS for a letter size paper. I had such a great experience, I did not want to miss anyone and their great deeds they did throughout the cruise. I know the comment card has very little space for writing any good/bad comments.
I just attached it to the comment card and handed it of to GS.
I got a personal letter from DCL thanking me for my comments.
aloha,
hawaiian mickey
I have been on all four ships since I have been gluten free, and never had any issues when following the advice of the chefs either in the buffets or the MDR's or Palo. We have always had my reservation marked GF though before we cruised which I believe is the key for the MDR's and Palo.
To those that have had issues in the past was the reservation flagged before hand or did you mention it once you were on the ship. If the reservation was flagged before hand I would be surprised if there were issues (mistakes do happen sometimes though, but should not happen continually). We just got off the Fantasy and did the galley tour and saw all the orders that were tagged for different allergies (The chef giving the tour was seemed very proud of how they handled the prepping of the allergy dishes). I highly recommend anyone with allergies take the tour if it is offered.
Also I believe that they base the server pairings on allergy or non allergy diners, because some servers are more knowledgeable than others. If you mention the allergy once on the ship or as you order each night, I could see it not being handled as well, or they may not be able to get you set up with a more knowledgeable server.
I believe that for all allergies (at least for gf) you place your order the night before, and the order is tagged to be prepped in a safe manner. Not sure how they handle the preparation if you don't have the reservation flagged and just do a special order each night.
Also when the servers take your order the night before they work with the chef's as best they can to make up what you ordered. Many times this cruise I was able to eat many items on the menu, but found that they came minus a sauce or some component.
My best advice is to make sure the reservation is flagged before hand, and on the first day, place your first nights order in the dining room that you eat lunch to verify that your allergy is flagged and this will also will help to get your first meal to the table quicker.
Any questions pm me.
Good Luck to all with food allergies and hope that your experiences go as well as mine have
cgolf
I have been on all four ships since I have been gluten free, and never had any issues when following the advice of the chefs either in the buffets or the MDR's or Palo. We have always had my reservation marked GF though before we cruised which I believe is the key for the MDR's and Palo.
To those that have had issues in the past was the reservation flagged before hand or did you mention it once you were on the ship. If the reservation was flagged before hand I would be surprised if there were issues (mistakes do happen sometimes though, but should not happen continually). We just got off the Fantasy and did the galley tour and saw all the orders that were tagged for different allergies (The chef giving the tour was seemed very proud of how they handled the prepping of the allergy dishes). I highly recommend anyone with allergies take the tour if it is offered.
Also I believe that they base the server pairings on allergy or non allergy diners, because some servers are more knowledgeable than others. If you mention the allergy once on the ship or as you order each night, I could see it not being handled as well, or they may not be able to get you set up with a more knowledgeable server.
I believe that for all allergies (at least for gf) you place your order the night before, and the order is tagged to be prepped in a safe manner. Not sure how they handle the preparation if you don't have the reservation flagged and just do a special order each night.
Also when the servers take your order the night before they work with the chef's as best they can to make up what you ordered. Many times this cruise I was able to eat many items on the menu, but found that they came minus a sauce or some component.
My best advice is to make sure the reservation is flagged before hand, and on the first day, place your first nights order in the dining room that you eat lunch to verify that your allergy is flagged and this will also will help to get your first meal to the table quicker.
Any questions pm me.
Good Luck to all with food allergies and hope that your experiences go as well as mine have
cgolf
I told our TA multiple times to let Disney know (when I called Disney to be sure it was noted they had no idea!!) So I called Disney and did the forms well before we sailed!
Apparently we fell thru the cracks despite all that