CMNJ
DIS Veteran
- Joined
- Oct 8, 2014
I think it may also be that some CM take pity on people-specifically we had points that were expiring at the end of March 2015 (which they actually wound up letting us bank anyway) so I was super nice and polite when I called saying I wasn't sure if they could help me but here was my situation and by any chance did I have a member number yet? Having worked in retail for years I know that I am more inclined to go above and beyond to help out truly nice customers (esp when they have unusal circumstances)
But who knows maybe Disney is enforcing not releasing the info over the phone more?
But who knows maybe Disney is enforcing not releasing the info over the phone more?