If I see it in my points history, then it should be credited correct?
Ughhh....so disappointed. Apparently my viggle acct. has been terminated. I am not sure why other than they state I did not comply with terms and conditions. I had an account on my iphone and my husband has an account on an ipad. Everything was fine until I went to check into his account on my iphone. I simply was trying to redeem the rewards on his account. I checked into his account on my phone since my son was playing with the ipad. After that, my account was closed. They are not being very forthcoming on specific details as to why the account was closed. I honestly thought I was compliant with terms. Be careful if you have multiple accounts per home.
For anyone who has had an account closed, are the gift cards now invalid?
Ughhh....so disappointed. Apparently my viggle acct. has been terminated. I am not sure why other than they state I did not comply with terms and conditions. I had an account on my iphone and my husband has an account on an ipad. Everything was fine until I went to check into his account on my iphone. I simply was trying to redeem the rewards on his account. I checked into his account on my phone since my son was playing with the ipad. After that, my account was closed. They are not being very forthcoming on specific details as to why the account was closed. I honestly thought I was compliant with terms. Be careful if you have multiple accounts per home.
For anyone who has had an account closed, are the gift cards now invalid?
We only have one iPhone(my DH) so I was wondering if anyone has tried any show from last night again today? DH is at work so I wont be able to try til later.
Yes, I have been able to check into all the shows from last night and got bonus points for all. Just finished!
diznee25
YEAH!!! Thank you.
Just a side note. I got a call from our local news station wanting me to do a interview on Viggle. I can't do it, but if I was going to do it, I would not lie and have to tell everyone that Viggle's customer service really stinks!!!
That's so funny!
Even with the "points history log" this still doesn't guarantee that we'll get the points we deserve. I went back and forth last week with a Viggle customer rep. My check in history showed I had checked into a Featured Show, (the night it aired), for over 20 minutes. The regular check in points I got, but not the bonus points. Well, Viggle never gave me those Bonus Points, and they were completely useless...."click on your icon pic"....."do a hard reset"...."uninstall and reinstall the app." Did ALL of this before I even contacted them! Auugggh..... I have never in my life come across a company whose customer service is totally useless!
That's way I didn't bother contacting them today, for bonus points I did not get last night. Just spent the afternoon rechecking into everything...
diznee25
I was wondering about those missing bonus points last night! Several shows initially showed that I had the extra points but in my points history there was only credit for minutes watched.
BEWARE Best Buy e-gift cards!! I cashed out for two $25 BB e-gift cards back on April 26th. I used them on bestbuy.com on April 27th. On April 28th my order was canceled. BB customer service didn't know why. They are still "investigating". Foolishly yesterday I cashed out for one $25 BB e-gift card. I printed it from my computer and took it to my local Best Buy. It is worthless.
Got a manager to try to help but the bottom line is I came home empty handed. I emailed Viggle. Am waiting for a response. I am not a happy camper right now.
I just got my email to join Viggle for my android. Check your email if you are waiting for this.
Anyone getting any ads tonight? I cant find any???
Has anyone's check in's been working since last night?
Have checked into about 7-9 shows today and I'm not recieving credit.
Of course, Viggle emailed me and told me they can't re-issue points