Belle4mygrl
DIS Veteran
- Joined
- May 4, 2008
We arrived in at POR last sunday late. By Monday night, our room was filled with cigarette smoke. I called the front desk who told me all Disney rooms are smoke free. I replied then you need to tell the people next door. Housekeeping brought us an air purifier. It helped very little. Tuesday night the room was HORRIBLE. I can not describe how horrible the smell was. We had to walk outside to get fresh air. Again we called management who said, " we have addressed the issue with the people next door and they will be leaving very soon. We can move you to an equally nice room." I said fine we can't stay here. Management helped us move our stuff but hubby and I were upset that we had to leave our room instead of kicking these people out. It appears Disney cares more about the returning dollar than the safety of other guests.
Management could smell the stench upon knocking on our door. The smell was coming through the adjoining door. And once opening that door the smoke poured into our room.
What makes us even madder, these people were still in their room on Saturday when we checked out. I understand management didn't want to move smokers to another room to stink up another one but.......... if they are so big on rules then they should have been kicked out. She, management, said the rooms would have to be throughly cleaned and all curtains removed.
Is there a fine for smokers?
Management could smell the stench upon knocking on our door. The smell was coming through the adjoining door. And once opening that door the smoke poured into our room.
What makes us even madder, these people were still in their room on Saturday when we checked out. I understand management didn't want to move smokers to another room to stink up another one but.......... if they are so big on rules then they should have been kicked out. She, management, said the rooms would have to be throughly cleaned and all curtains removed.
Is there a fine for smokers?