Hi guys, quick question. For my upcoming trip I am not able to do online check in, Disney are saying because the resort has taking over assigning the booking already so am not able to do it, but I am pretty sure there is some kind of technical glitch in the system as I should have been able to do check in 50 days ago now & I tried, many times. I check in May 2nd.
The reservation is all correct, so we are down to checking in the traditional way on the day; which actually doesn't bother me at all. But I am bothered that I can't then put in my room requests; as we have people sleeping on the sofa bed it's important to us to get the rooms with twin entrances to the bathroom. I know I can switch out on the day if possible, but I'd rather get it squared up before hand.
Since I can't do online check in, is there a way of getting a request to the resort directly? Faxing is not an option & if I can avoid an international call it would be a bonus.
TIA.