PrincessShmoo
DIS veteran
- Joined
- Feb 12, 2009
Unfortunately, the #1 "rule" that Disney teaches their CMs is "no guest unhappy", so often things are just allowed, even if against written policy. Not saying it's right, it's just how it's done.If Disney would get control of their CMs and cause rulebreakers to NEVER get away with it, they wouldn't have to "take their ball away" so to speak. The weak link, IMO, with sooo many of the more stringent Disney polices, is the CMs. All they have to do have their CMs follow the rules.