h&D3
Mouseketeer
- Joined
- Jul 13, 2008
Back in January or so when they were still trying to get the new "my disney experience" portion of the site working, I updated all my information on the site.
I logged onto the site and I entered in my email address and password.
When I checked my family and friends it lists me (as the main user) and then under the drop down, it shows my husband, my children, and then it lists me again as a "friend of the family".
This is not a big deal but the reservation that we made for our hotel is linked to that friend account and not my main account. Even if I try to link our reservation to my main user account, it will not save it.
I tried going in and deleting the extra friend account of mine, but it will not let me as it is showing our hotel reservation tied to that account and it wont let me delete that account if a reservation is tied to it.
Has anyone else ran across this? I want to remove my extra name (the friend drop down) to only have my name listed on the group once. I want to have our reservation tied to that main account only and not the friend account.
My big concern is that this Wednesday/Thursday is our 180 day mark. I wanted to go in an make the 180+10 dining reservations online rather than have to call to make them. Now I'm afraid that with my main account not even linking to our reservation, I won't even be able to do that! Sheesh!
Honestly, I think their new system really stinks!
Does anyone have any suggestions on how to get this corrected. I may try to call the online help # tonight when I get home, but I think I tried them back in January when everyone else was having problems.
~D
I logged onto the site and I entered in my email address and password.
When I checked my family and friends it lists me (as the main user) and then under the drop down, it shows my husband, my children, and then it lists me again as a "friend of the family".
This is not a big deal but the reservation that we made for our hotel is linked to that friend account and not my main account. Even if I try to link our reservation to my main user account, it will not save it.
I tried going in and deleting the extra friend account of mine, but it will not let me as it is showing our hotel reservation tied to that account and it wont let me delete that account if a reservation is tied to it.
Has anyone else ran across this? I want to remove my extra name (the friend drop down) to only have my name listed on the group once. I want to have our reservation tied to that main account only and not the friend account.
My big concern is that this Wednesday/Thursday is our 180 day mark. I wanted to go in an make the 180+10 dining reservations online rather than have to call to make them. Now I'm afraid that with my main account not even linking to our reservation, I won't even be able to do that! Sheesh!
Honestly, I think their new system really stinks!
Does anyone have any suggestions on how to get this corrected. I may try to call the online help # tonight when I get home, but I think I tried them back in January when everyone else was having problems.
~D