4kids4karen
DIS Veteran
- Joined
- Dec 25, 2006
My husband's very expensive watch disappeared from our room one evening at AKL earlier this week. Didn't realize it was missing until we packed to check out the following morning. Reported it to the front desk and they treated it as a "lost property" incident, rather than stolen property, despite my suggesting that it had to have been physically removed from our room and that it wasn't lost somewhere in the room between the bedsheets. Supervisor came and said they would look at the door log to see who entered the room and that they would mail the watch to us if they find it. Seems to me that they were not prepared to deal with this as a stolen property incident. Has anyone dealt with this? Not sure what to do now that we're back home. If I was back in a hotel back home and not on my way to the airport, I would've insisted that the police be called.
If you have insurance (as any extremely expensive jewelry should) you will need to call them to confirm if a police report is mandatory or just a completed statement. I haven't read the replies yet, but I hope if it is "extremely expensive" you covered it on insurance.