fla4fun
DIS Veteran
- Joined
- Nov 12, 2006
My concern with Expedia and Orbitz is that I'very seen people at hotel check-ins (not Disney) having trouble with their reservation and the desk person telling them that they can't fix it for them because they didn't book directly with the hotel. I think there is too much risk with third-party vendors and I'm not sure I want that risk with a trip that costs so much. I guess I like the security of booking directly with Disney.
I usually end up booking a couple trips a year through Expedia, and I haven't had any issues with my reservations. The only inconvenience is having to call Expedia to get the Disney confirmation number so I can link everything in MDE. I also book through Disney if the rate is better, and haven't noticed any difference in my check in experiences booking through one or the other. I will say that I'm one of those people who doesn't generally make changes to a reservation once it's made, and that may make a difference when it comes to problems later. But everyone has a different comfort level, and some people want to have immediate access to make changes (which isn't an issue for me).
I haven't booked other than Disney through them though, so I don't have experience with non-Disney third party reservations. I am a HHonors member, so I usually book through Hilton when I travel elsewhere.