Just a quick update. We check out today & move over to AoA. We did go to the front desk to speak with the manager. We had our list of things that were out of order & pictures to back it up. We relayed everything that happened & he was very apologetic & offered us all kinds of things to make us happy. Changing rooms was never an option. They are fully booked. Anyway, the only compensation I wanted was an apology, items fixed & a promise that the appropriate people will be spoken to about the condition of our room. They did give us the points back for the one night we were up until 2:30am with maintenance. They also paid for our dinner on Xmas eve. That was above & beyond what I wanted or expected. When we came back from dinner they had placed in our room 2 pails filled with treats for our kids & a Wilderness Lodge chocolate. Xmas morning the head of housekeeping came to our room & I was able to have a nice long talk with her & even show her some of the issues we had. Again she was very apologetic & a really sweet lady. I felt really good after she left. She really cared & wants her housekeepers to do the right job! She never made excuses for them. She said the room should be clean period! She couldn't believe the dust all over the vent! Anyway I'm glad they seem willing to make sure another guest doesn't have to go through what we did.
Would we stay here again? Probably not until they have a full refurb of the villas which should be another 3 years from now. The Wilderness Lodge does have a lot of good things going for it, especially at Xmas. It is beautiful. But it does need a lot of work in a lot of areas.
Though I'm late in my thanks, thank you for following-up with us and letting us know how your problem was resolved. I love reading ALL resort reviews, the good the bad and the ugly, so thank you for being so honest and thorough with us. I can't recall, but did you post a room number?
Were you in a FS at AoA? Those look so roomy and fun. Even if you're not staying at VWL/WL, we'd love to have you stop by again here for a visit
We are booked at POFQ, but if a discount comes out we would more than likely switch to Animal Kingdom or WL. I'm wondering if WL ever offer's 35% off the room rate? (We will be there in Oct). I saw for Jan-Mar the discount for Deluxe resorts is 35% but for WL it's 25%. Is that typical?
Welcome! About a year or so ago, the room-only discounts started differing more resort to resort. It seems now that those resorts that fill-up most consistently, have lower percentage-off discounts, like the CR and WL. WL was also undergoing a rehab and had up to two floors at one time that were closed so inventory was low. CR is the most popular convention resort and its rooms also fill fast. Having said that, don't give-up hope. There is a military 40% off Deluxe rate that has been ongoing and you still have over 10 months until your trip. Keep checking the DIS and Mousesavers (they have a free newsletter you can sign-up for that will alert you to all discounts).
I'll be there Jan. 2 - 5. Can't wait to get 'home' to the Lodge!
Only two more days until you're there! Hopefully, it will be a ghost town then
Hello
Can anyone post any pics of the Club Level area, it doesn't look very big from the few pics I have seen, how many tables are there to sit at?
Is there a tv area like at the other resorts, is the area where the food is served very large? Is it the whole 7th floor or just a small section?
thanks
Welcome! I'm late in responding, but just wanted to add to the great responses you've already received.
Unlike some lounges, the food service area is on both sides of the room so this spreads out both the food and the guests so you won't feel cramped in there like at some CLs. The seating area is one of the largest, along with AKL, Poly and RPC. The seating area is shaped like a U (the bottom of the U faces Bay Lake) and goes around the entire lobby below. There is seating in front of windows that overlook the courtyard and Bay Lake (you can watch the EWP from here), there are sofas, chairs and tables along the North Wing, where there is also a big screen TV for adults. Along the South Wing is a TV and seating area for children and more tables and chairs for adults. There are photos on the first page of the seating area and food service area.
Feel free to post any other questions you might have
WDWKook- they closed MK at 10 am on Christmas Day...
Thanks
I think this is probably no surprise, but I had switched my ressie to WL CL for 4/18-4/28!!!
The family is really not interested in trying out a new resort since WL really does feel like home...
I'm really late in congratulating you. Let me know if you'd like me to re-post you to the Lodgers' Log
wow 10am.....thats unreal. bet alot of upset moms and dads and kids......
For those who don't know or aren't staying onsite, you're right, what an unpleasant surprise. Usually they only close the park to non-onsite guests and often it re-opens later in the day. But if you bought a MK-only ticket, that would be mighty disappointing. But, even if you got in, the crowds on Main Street get very L A R G E as the day progresses
Just a question about bunk bed rooms-
I have just booked a woods view bunk bed room for my son and his family and a woods view room for myself and the other grandma. Does anyone know if the bunk bed rooms connect with the regular bed room or can you get a bunk bed room next to a regular room?
I'm almost certain they do, but I don't know for a fact. Hopefully someone else will chime in
Not so unusual for Christmas week. It will happen every day, maybe even a few times during the day. Just wait until NYEve.
Two years ago today, we left WL to drive home and mid-morning the car line to enter the MK was unbelievable.
Hi KOOK,
I have a favor to ask....would you change my vacation ticker to show that we have moved (another Resort Changer here!
) to the GF for our next visit? (nothing against the always wonderful WL..just really felt the GF "calling us"!
)
Thanks..
Oh wait...do I have to do it myself???
Well now, if I keep making you tickers, will you ever learn how to make one for yourself?! Just let me know your arrival date again and and I can whip something up for you for the new year.
Or are you in the Lodgers' Log? I'll go check
ETA: Nope, you're not there, I'll need your arrival date.
Hi, so sorry to hear of the loss of your friend and fellow Dis'er. I'm keeping you and her family in my prayers.
. Let me know if you need a refresher ticker course.
