My family of four bought tickets from Undercover Tourist. After visiting the parks for a couple of days, we decided to upgrade to Annual Passes. It cost a lot more than I thought it should have. I was given credit for much less than I actually paid for the tickets. The CM told me that she could only give me credit for what UT paid for the tickets, not what I paid for the tickets, so I lost a lot of money. Also, the dates on the passes are different. They expire a couple of weeks too early and on different dates even though all four of us used our tickets the same day. I thought that when upgrading to APs I would get credit for the gate price or for at least what I actually paid for the tickets. Is this not true anymore? Also, I thought the expiration date would be one year from the date of first use of the tickets? The expiration date on the APs I have is one year from the date the tickets were printed, which was way before I even purchased them. I am going to call about this, but not sure who to even call. Any suggestions? Has this happened to anyone else here?